This was by far the best car shopping experience I have ever had. The salesman Matt was amazing!! Not pushy or over bearing. He ran around the lot for me, pulling up two and three used cars for me to test drive...he certainly broke a sweat trying to find a car that I was happy with and he did just that. He had all the paperwork ready to go for me when I got there to complete the purchase. There were no hidden numbers or fees...he told me what the payments would be and they ended up being just that. Greg in finance was super pleasant and made things go easily and smoothly...all I had to do was sign. He was personable and very knowledgable. Kim from the insurance department transferred my insurance for me and dealt with the whole process of retrieving the binder. She even shopped around for Home and auto insurance for me to see if she could get me a better deal! I have nothing bad to say about this dealership at all.
I stopped in for a spur of the moment. The truck I saw online wasn't the one for me but I saw another and absolutely loved it!! The salesman was fantastic and patient!!! From the test drive to financing to the insurance I drove the truck home in less then 3 hours!!!! My next car/truck will definitely come from there
The dealer who hleped me was wonderful his name was John Vacca. He answered all of our questions and actually took time to explain everything to my husband and myself. I could recommend a better dealership or salesman to work with!!!
Came to check out a used Honda, was approached by a gentleman who immediately ask if we wanted to take it for a ride.
Came back talked $ and credit, competed with our bank etc. Financing was .5 over my credit union, because I was there I signed, car was ready 2 days later. Excellent considering im from another state and registration from other dealers is usually slow.
No pressure at any point during the transaction. Everyone was professional and real. I am not in the market for a chevy but I would recommend.
Went to Paul Masse Chevrolet to road test a 2019 Equinox. The sales person Paul Dragich was very friendly and detailed all of the option packages available. He was a very low pressure guy and treated us like we were royalty. Paul went through all the details on each feature of the vehicle, very very knowledgeable. We purchased the Equinox that we test drove. We will absolutely be back to this dealership To see Paul when we are looking at another car. We are also interested in the new Chevy Blazer when it becomes available and are on a call list to test drive one. Besides, he???s a Red Sox fan!
From the moment we arrived (used the clean bathrooms), we knew this dealer was professional. They are experts in Chevy. While I???m used to all the typical tactics that car salesman try, I didn???t find that here. As most consumers today are knowledgeable, we knew what we wanted, and all the prices were right in line with market values. Overall, it was an excellent experience.
Excellent service. Not your typical ???car salesman??? dealership. Everyone we worked with was extremely nice and helpful, never pushy. We worked with sales rep Vinny, he was always there when we had questions. If we ever need to buy a car again we will most definitely be back! Highly recommended.
After researching in the newspaper, and a quick look online for inventory, I returned to this dealership (and the same salesperson) where I purchased my 2013 Volt. I went for a lease on a 2018 Volt for a number of reasons. The whole process took about 2-1/2 hours and I was on my way in my new car. Very efficient process.
Purchased a vehicle from this dealership about 18 months ago. Have been back to the dealership 4 different times for service - twice for "included service" (oil/filter change, tire rotation and "complimentary" car wash/vacuum); once for engine code (bad fuel injectors) and once for tire replacement. Routine service was good, though not difficult to change oil and filter and rotate tires. The wash/vacuum done during the 1st visit left dirt streaks down the sides of the vehicle, and VERY dirty windows - so much so that we needed to wash it and clean windows once we got it home. Second routine visit, it was wet outside so no wash. Vacuum both times left much to be desired - my 7 yr old could have done better! Dropped off truck for engine code, were told we would be notified of diagnosis. WE had to call at 3p - right before Memorial Day weekend (hadn't received a call yet) - and were told to come pick up a "rental"-they did not know how long it would take to get the parts for the repair. Told at that time we would be contacted when they had received the parts to install (on backorder). They called - again at 3p - to ask us to come get the truck... on a friday afternoon just before Memorial Day! It's a good thing we didn't have other obligations or plans! As far as the sales side is concerned, the salesman we dealt with during our original purchase no longer works here. He was great! BUT... after purchase, signing all paperwork and driving away in the truck, we were called and told we "forgot to sign something". We went back, finance layed out more paperwork and told us we were getting an upgraded warranty for less $ per month. What she DID NOT explain, is that she had extended the payment term an additional 3 months! So, for $5 less per month, we are paying 3 extra months "for a better warranty"... BUYER BEWARE!! (I know... should have read ALL the new papers...shame on us!!) We are told she is no longer at this location.
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