by KEVIN AND DONNA MCKENNA from Watertown, Connecticut
October 3, 2018
Its always a good experience buying from or getting service at Loehmann Blasius Chevy. Vinny Constantino always helps us purchase a vehicle that fits our needs. And the service dept is always great when we go in for service.
When making the appointment, we were told replacing the tire would take approximately 1 hour. Actual time was 2½ hour.
When told the truck was ready it wasn't in the normal pick-up area. When we finally found it, It was outside of the bay area surrounded by a vehicle on both side and new 2018 in front. Thankfully a technician saw we were having a time maneuvering a 16' box truck in such tight area. With his help our driver managed to get our truck out without hitting anything.
The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
From the moment I walked into the showroom I felt comfortable. Morgan was extremely knowledgeable about the vehicle I was looking at and made the whole process super easy. His team was fluid and efficient. He called me at 11:00am to tell me about a Chevy Cruze that was available. He asked if I could be there by 1:00pm and I was home in my driveway at 2:55pm with my new car. Perfect experience.
Well this is rare for me and I never thought I would have such a great time again with a car dealer. First let me say I am sure I join a long list of happy customers that went to Ingersoll of pawling. Dylan and Torrey were way better than all other dealerships with helping me with my needs and wants. Other dealers can learn from them on just how to treat and make a customer feel relaxed and not pressured in the car buying experience. If u have a chance or the time to visit this dealership(Ingersoll of pawling)I am sure all of your needs with be addressed and handled with people that really care about doing whatever they can for the customer. And if your lucky like me you might meet the "owner" and then u will understand and realize u came to the right dealership. Great people doing a Great job,Thanks again,Tony
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