I drove right in, the Service Associate that greeted me was very polite and explained exactly what was going to be done, as I waited for my vehicle he came to check on me and asked if I had any other questions or concerns, it was a great experience and I will certainly be returning to Transwest GMC for all my service needs
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We’ve never purchased any Chevy products before but this dealer changed our minds.
The entire experience was great.
Anne Richardson was very helpful and certainly not your “typical “ car salesperson.
No pressure, simply gave us information but didn’t push.
Financially, the cost and terms were surprisingly reasonable.
Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 3, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
As exciting as it sounds, buying a vehicle can actually brings a huge anxiety and frustration. Perhaps like many others, I dreaded going to any dealership and talking to any car-sales person. This dealership (King Chevy in Longmont) totally changed my perspective! We test-drove the same car more than once, asked many questions and took our sweet time to think about. Through the entire process, everyone was very respectful, knowledgeable, and genuinely helpful. I did not feet pressured, tricked or manipulated. My thanks to David, Roberto, Mike, and especially the Finance guy (Tim?). I am glad that we have an exceptional dealership in Longmont!
Jake was fantastic! Excellent communication. He did what he said he would do, which is rare these days. The entire team was great, but if you’re going to buy a Jeep make sure you ask for Jake in sales!
I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
Service are gets a little busy at times and no where to pull your vehicle up while waiting on someone to come out.
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