Hard the rate, not sure how the rest of the place is, but when you go in with the internet and you are looking for the best deal, you find a good deal and then they change the internet price with you sitting there in the salesman booth by 3000 dollars. I didn't think of it until I left, but that it fine they do not have my business.
This place is awesome the Manager is AWESOME!! I worked with Casey and she was the very best! She went above and beyond to make sure that I got the car that I wanted!! I would definitely purchase from them again!!
Well I hate to do this but I did give them several opportunities to earn my business but they failed. Response time was slow or none at all via email and when I asked for an appraisal estimate on my vehicle that I was looking to trade in, I never received one. I have moved on and purchased elsewhere.
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
The sales manager Chad working very closely with me to find exactly the truck I wanted, then gave me a great price. I highly recommend Randy Marion Ford.
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