I have a 2015 Hyundai Santa Fe and have been taking it to Symdom for service for some time now, even receiving a free oil change after meeting criteria. The service staff are always friendly listening to concerns, answering questions. The technicians are professional and thorough and leave truck interior cleaner than when I brought it in. Symdom treats me and my Hyundai as if I purchased it from them.
My son came home from school, some six hours away over the Thanksgiving weekend. Upon his arrival, the brakes were making a horrible sound. I made a quick online appointment, for Friday after Thanksgiving, hoping that the car could truly be looked at on such short notice, and concerned that his trip on Sunday would need to be delayed. I called Wednesday early ans spoke to Jack. He said he would do his best, but they were very booked. Not only did they look at the vehicle, but Steve made sure the vehicle was ready for me on Friday. No small feat considering there schedule, but also with the unexpected amount of work the brakes plus required with such low miles. Symdon Chevrolet is truly a wonderful place. They bent over backwards to see that my son was back on the road Sunday in a safe vehicle. I am very thankful.
My wife and I have been looking for a work van for my plumbing business.... Seen the van a few weeks ago online and thought just to far to drive 1 hour 20 minutes.... Kept looking locally but nothing to fit my needs and budget.... Called one night just before closing and D.J. the owner answered..... Very friendly talked about the van and I told him we would like to come see it.... He said sure I will put a hold on it for you and have it cleaned up and ready for you when you get here.... Got there very friendly and courteous drove the van liked everything about it .... Talked with D.J. his mechanic and Adam and made a deal quick and painless .... Compared to dealing with any of the big 3 these guys were great.... Told him up front we had our own financing lets get down to the bottom dollar price out the door and we did.....Signed the papers he filled the van up for us and off we went.... Great group of guys to deal with.... Will recommend to my friends and buy from again ....
I bought this 2009 Dodge Challenger SRT8 from Danny Voss at Autoland Outlet in July 2015. I was hesitant to purchase from a dealer in another state (I'm from Nevada). My wife was even more hesitant and begged me not to do it siting many unseen problems. Danny, however, calmed all the nervousness and worked with me on everything. The car was exactly as advertised, the pice was reasonable and the service was exemplary. He helped with my shipping needs and the car arrived without a scratch. The only negative I see is that Autoland is too far away to recommend to my friends & family here in Reno. Other than that it was worth the wait. Thank you Danny & Adam for your help and support. And Danny, good luck on your marriage. If your marriage is anything like your service at work, it will be a tremendous success. God Bless you all.
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
Today I bought a mint 2007 Chevy Silverado 2500 Duramax from Autoland Outlets. They had exactly what I was looking for but to be honost I read the reviews and went there not expecting what was advertised and typical used car riff-raff. Contrary to my expectations the truck I went to see was above and beyond what I expected. Yes, it was a bit over "blue book" value but it was a low mile one owner thuck that was perfect. I really did get what I paid for and was very happy. The staff, Danny voss inparticular, was an A-1 profesional salesman who was 100% honost with me from the start. In fact, I had the oppurtunity to talk with most of the staff while they were doing my paperwork and I found they really do have a true passion for this niche vehical both in sales and service. Without a hesitation I would reccomend Autoland Outlets to anyone who is looking for a true hand picked nice vehical and will certianly check with them when time comes for service or purchacing another fleet vehical for my company. check them out if you are in the market for something your interested in that they are advertising. they won't "preasure" you into anything and you will be happy with what you see. Kevin
I baught a 1998 dodge ram 2500 diesel from autoland. The description matched the truck perfectly and it was everthing they said it was. I drove 2 hours away from Naval Station Great Lakes to look at the truck. I loved is and they were able to work with me on the truck. I took the truck home and it seemed to run a little rough. I immediatly called autoland and told them what was going on. They instructed me to bring the truck back to them and let them look at it and told me they would fix whatever is wrong because they stand buy their trucks and dont want to have an unhappy customer. I dropped the truck off and in a few days it was repaired. Autoland spent well over a thousand dollars on an injector pump and lift pump for my truck and did not charge me a dime. I couldnt ask for better service and appreciation from them. Props goes out to them. I would reccomend this place to anyone and hope to do future business with them.
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