We have purchased a new 2013 Cadilac CTS and a new 2017 Buick Envision from Brotherton over the past few years. We not only had great experiences, but we also made friends. Very honest and fair.
My Service Representative is Lindsey who is extremely professional. She set up my appointment and monitored my car throughout the service process, updating me throughout. Her excellent automotive knowledge made me feel comfortable that I brought my car to the right place. My car was taken in on time, and completed at the estimated time, including a car wash and vacuum. Thank you.
Oliver has helped us with 4 purchase over last 5 months. He truly considers and fulfills customer needs and satisfaction over his own commission gains. He does not try to sell something that gives him the highest benefit but only what is best for customer. He takes the time to research all possible solutions.
Pretty good buying and service experience, so far.
by baggydomer from Gig Harbor, WA
December 1, 2018
Salesperson was reliable and returned calls. He helped with setup. The buying process and meeting with the closer took a few hours. She pulled out all the stops to get me to buy the extended warranty and paint protection. I declined, then suddently everything was half price, then I declined again and got a bit deeper discount. This is frustrating and I'd prefer to be quoted a fari price with 20% markup rather than offered something for 300% cost theny get it for a decent price only because I bargained and would not get ripped off.
Service department folks were nice. The waiting area is no frills, very different from the BMW dealership, but that's ok.
I would like to recommend Good Cheveoket for your next car purchase. Everyone was very courteous. I got to work with Teddy as my salesman and he made the whole process go very easily. This is my 3rd car purchase from Good Chevrolet and I will be back. Ask for Teddy, he will work hard to get you the best deal.
Olivier Deron was a awesome salesman He went out of His way to make the sale happen The fisrt deal went so good We went back the next weekend to buy a second new vehicle I highly recommend Olivier Deron to help You buy a vehicle
When I came to the Good Chevrolet dealer in Renton, I was in fact not looking for a Chevy model. I had contacted the dealership through email initially but, by luck of the draw, I was approached by a certain individual, Olivier (or Oliver), who ultimately made the difference on my car buying decision. It was after my second visit to the dealership (about a week after the first visit) that I was getting serious about purchasing the car I was looking at. Oliver took the time I requested to take a somewhat extended test drive and made me feel comfortable with taking my time and answering my questions about the car itself, the price, etc. The best part about doing business with Oliver is that he seemed to care whether or not I actually wanted the car and never went so far as to force anything on me or make me feel pressured or rushed. He worked with me through my whole decision making process from making sure I took my time making my decision, making sure the price was right, and my trade-in was valued as highly as it could possibly be. I actually took the time to consider all my options and, at the end of the day, I made the right one by leaving in the car I was looking for. Thank you Oliver (Bryan and Mike as well) and thank you Julie in the finance department for all your help in making sure I was taken care of. They even assured me that a couple of things wrong with the car that I pointed out (fish eye crack in the windshield and loose passenger seat) would be taken care of (although a week-ish later) and they delivered. If you are serious about your car search, do not skip over Good Chevrolet. I had test driven many cars at many different dealerships and few managed to make me (the shopper) feel like my purchase mattered more than their sale. Oliver made the sale because he made the sale about me and my satisfaction rather than him and his sales numbers at the end of the day. Thanks again.
I came in to Titus Will Parkland thinking all I could get was a used car, but Gary Carroll worked to get me into a 2018 Chevrolet Trax. I have a secure vehicle.
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