Everyone at this dealership was amazing, and when I say everyone I mean I believe I met everyone when I was purchasing my new car. They all came to greet me at one point, asked if I needed anything and then the salesman took me to meet the service advisors, and parts employees before I left so I would be familiar with their names and faces in the future!!! Shaun was my exceptional sales person, I can't say enough good things about him, extremely knowledgeable and willing to help. Johnny in finance is a master at what he does!! He managed to get everything just as I needed it and was quick and efficient with the arrangement!!! If you are ever in the market for a new or used vehicle PLEASE give this dealership a try.
Excellent service! Eric and Jimmy are the best! Recommend Brittain to service all your needs from service to purchase of new vehicle. This is the only dealership I trust for all family and business vehicle needs.
My last experience at Britain Chevrolet Service was due to a minor one-car incident. A wheel needed to be repaired and 2 tires replaced, along with an alignment. Because I had coverage, they supplied a loaner car for the few days it took to have an outside company repair the wheel. The great service department took care of everything in a professional manner. I couldn’t have asked for more.
Since purchasing my Chevy Cruze two years ago from Britain, their service department has done all the work on my car. They always do a fantastic job in a timely manner. Mostly I’ve had just scheduled maintenance, but also there was an oil pan that had to be replaced because I hit something, and the windshield got cracked and had to be replaced. Their work is always top notch, and they treat me well, greeting me with a smile, calling me by name, and being professional. I’m really glad I bought my car at Britain and found their service department!
We dealt with Danny and everything went smoothly. Went in late on a Thursday night to start the process. He really took the time to understand our needs and current position. Went back on Saturday to finish the search and find our vehicle. Not only were we able to get out of our lease on a small car but got into the SUV we needed for our growing family. Ended working out a deal on a 2nd car as well so we drove off the lot with 2 new cars. Typical wait while we finalized paperwork but didn't feel cheated or swindled or limited on what we were looking at.
by Don't remember the name of dealer from Fort Worth
September 7, 2018
This was a great experience trying to find a used car I could afford cash I'm on very tight budget I couldn't find one I could afford this time .
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