I purchased my used Alfa Romeo back in June. When my SiriusXM radio turned off it caused some confusion since the dealer said I am getting a one year complimentary subscription. Turns out since my car was used, the radio trial was aging while the dealership owned the vehicle.
I was reached out to by Leanne and she was very helpful in fixing the situation. I know that having to deal with third parties can be difficult but she took the time and had the patience to discuss options with Sirius. I appreciate her efforts to make me happy and I was pleased to get the service I was originally promised.
I should also mention that I have never met Leanne and I did not buy my car from her. She was helping me because it was the right thing to do and I am a customer. Nothing in it for her!
Thanks again for the help!
I was looking for a used car and left with a brand new vehicle. Baha helped me find a great car for my family and budget. I appreciate the honesty and personal interest. I will refer everyone I know to the Chevy Exchange. Thank you all.
The team at Chevy Exchange were great to work with in the purchase of my vehicle. For the past year, I've been looking at different trucks, waiting for the chance to buy something once my lease was up. Rafat and the Chevy Exchange team were happy to help me prepare, and ultimately buy the right vehicle for me and my family. The finance process was easy, and Danny Trujillo, who I had the pleasure working with on the sale, was constantly making sure he helped with any questions throughout the entire process. I look forward to working with them again in the future.
The service dept. couldn't have been better. They performed the service of placing assist steps to our 2018 Enclave. The price was very competitive to other dealerships; even better! Unfortunately, the assist steps are still too high for my wife to properly enter the vehicle. (She is 4'10".) Wish something else could be done for her...
Just picked up a new 2019 Chevy Equinox from the only salesman that gets my business (Tony Volturo)! I've lost count on the number of Vehicles I've purchased from Tony but the process is always a breeze and I'm in and out with the best possible deal every time so I will be a customer for life!
Hugo once again did a great job helping me into a new vehicle! Quick getting paperwork together for me! Chris and Russel made sure that my needs were met and went beyond for me! Couldn???t be happier with my new 2018 trax! Appreciate all of the work you guys did for me :)
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
This was one of many dealers listed and that we wanted to visit. We visited on our way home from Wisconsin.
They had a good suv on the lot with the stuff we wanted. The pricing was very similar to other web sites.
Salesman Edgar was very polite, knowledgeable and NOT pushy.
We could negotiate the price. The car was clean (good shape for the price) but needed gas.
This dealer was 45 mi from our home but worth our trip.
The only bad part was the terrible background music played at the dealership.
This is the second vehicle I purchased from the Exchange. I love my new Equinox! Many questions were answered before I could ask. And if I did ask, there was time, thought, and research out into each answer. Danny did a great job pointing out all the features of the care to us and took the time to make sure I was comfortable with the packages before I went home! Absolutely amazing experience!
We thank James and your dealership for being able to answer questions on the phone before coming there. We were coming from Indiana on a verbal referral and was handled courteously. We did sign a written agreement for 2019 Chevy Equinox and we are pleased.
Came in to lease a 2017 Cruze. I had been in 2 years prior and had a great experience. This time was no different. They offered a hassle free experience. They were also fair with pricing. Looking forward to having my vehicles serviced and my next lease in a few years. Thanks to all for a wonderful leasing experience.
The used car manager Mike Pandocchi is a genuine person. He will send you to the right person to sell you the car you want and if there is a problem he will follow through on it. Flag Chevrolet is lucky to have him. The dearship has changed management and they really want to earn your trust and business.
I am thrilled to death that we finally have a great Chevrolet dealership in Lake county,wanted to just send a shout out to Naim and Mike Panducci for helping me get the car of my dreams, since I was 15 I always wanted a Mustang Convertible ,Mike helped me get the car of my dreams, there was no high pressure salesman antics, just a straight deal!You guys will do great! Thanks again!
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