John made the normally aggravating auto buying experience enjoyable. He was not pushy but allow us to go at our pace. He took the time to explain all of the features of the vehicle and answered all of our questions. Would recommend John to everyone.
I like the truck I bought. Thought it should come with tie downs and a hitch but I guess you have to spend extra for that. I bought the truck on a rainy night so it didn’t get cleaned. Been back a couple times since and I guess they just don’t want to wash it even when it’s written on an order to do so. They did change a cracked tail light that was unnoticed which I appreciate. I paid for some tie downs but they weren’t ordered after I left costing me a wasted trip, but they are making that right now. So overall it’s ok. But the service and parts departments are struggling customer service wise.
Thanks to Lloyd Facen for helping with a smooth transition to make this happen for me. I continue to live my best LIFE!! You guys are the real MVP! go check them out. They are working hard to get you your YES!! I got mind come get yours :-)
As an experienced car buyer, I recognized every sales tactic that Daniel employed to get me to the bottom line. He didn't push too hard and figured out quickly how far to push. Making a deal and sticking to it, even though we ultimately went with outside financing, was very important to us.
I have been to this dealership a few times. All my experiences have been fantastic. From the purchase of my new Volt, to the use of my points to buy assessories, the people at this business are on point to do a great job and they succeed. They have a couple of customer service representative that follow up after the sale that are effective. Great job Five Star, you are living up to your name.
Great service! I had an appt scheduled for oil change & tire rotation but in mean time I had another appt come up & didnt want to cancel. I spoke with service tech about having another appt & ask if it was possible to be finished in a short time so I could make the other appt....not only did they complete both jobs but had me out the door in 30 minutes!!! Great customer service!!! Definitely recommend Classic Chevrolet for all your auto needs!!!
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