The entire staff at Star Volvo is extremely friendly, efficient and professional. I trust Jordan Vento and Dave Werder for dependable information and service, and they always exceed my expectations. Bob Sullivan, has put together an incredible staff. I'm a loyal Volvo customer because of the attention I have received from all of them. I travel from State College to deal with Star.
In this age of poor customer service almost everywhere, I would like to give a special Thanks to Jordan Vento and Jessica Petrosky in the service department for their professionalism and stellar customer service in addressing the specific problem areas with scheduling and documentation needed to correcting the needed service. Job Well Done.
Seamless repair, worked well with my insurance company, kept me informed of the status of my car, kept my rental agency current so that I was not without transportation and returned the car detailed and in excellent condition after the accident.
Low pressure salesman, very laid back atmosphere, reasonable price paid for a 2017 Maxima. They do make good on their promises unlike some other dealers. Reggie Little was especially helpful in the sale. Lance Hartman used car mgr helped me procure an updated NAV memory card expeditiously so there was hardly any inconvenience. Would do business with them again.
The service writer was professional, knowledgeable and honest, not too many people in general are honest these days, it was nice to see. He also gave me his opinion on what he'd do if it was his vehicle. I liked that.
My first experience with Kenny Ross was amazing due to the experience I had dealing with Ron. He was patient with me. Explained everything twice since I didn???t understand. He made me feel confident in the decisions that we made for my car. I will return for future repairs and would recommend Ron Harnish to anyone who needs service that needs someone they can trust for help.
We've taken our Saturn Outlook (GM) there several times for service and they have helped with recalls and some complicated repairs. All at what I consider fair prices. Keith has worked with us on multiple issues and I recommend contacting him as long as he is with them.
Jim was completely accommodating to my schedule and made himself available to get the paperwork completed. He also worked hard to get us a great deal and make the unaffordable cost of a vehicle, affordable.
We went to buy a used vehicle due to expanding our family. We were taken care of by Jim Tesauro and he did everything possible to get us in the vehicle we wanted. There was no beating around the bush and everyone else that helped me there was very polite and professional. Will definitely be back to buy another vehicle.
Thank you so much for a great experience of a lifetime JimTeauso you are a fantastic person who cared,and respectfully sold me a Jeep Patriot. I am so blessed to have such a wonderful person like you to sell me my Jeep Patriot thank you for everything.very honest person.
I recently purchased a trade-in 2004 Jeep and your sales team was absolutely awesome. It was the easiest car purchase I have ever made. They were so accommodating from initial inquiry right down to delivery. Thank You Jim Tesauro and your entire team!!
The only new cars I have ever owned have come from Kenny Ross. I couldn't think of buying a new car somewhere else. The staff is always so courteous, accommodating and helpful. I know when my car is in for service Ray Weber will make sure everything is taken care of. I have confidence in the team of Kenny Ross in Somerset.
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