I bought a new Escape in Minnesota and the dealer there had screwed up installation of a new wiring harness. I set out for Alabama and had trouble all the way. Woody Anderson's service dept. found the problem, fixed it and were SO SO helpful. I wish I could take it to Alabama for all my service.
We were on our way to Florida when our cars transmission started giving us trouble. We stopped at auto zone and they referred us to your Chevy dealership. It was on a Saturday so we left our car and was contacted Monday morning by your repair shop. Everything was taken care of and we picked up our car the following Saturday. Excellent customer service!!
Bought my car in March. I couldnt have had a better buying experience. The purchase agreement was for first free oil change and tire rotation. I called and scheduled the appointment, arrived early, and went to the service department to sign in. Lets just say, there`s more personality in lettuce. The whole service department had a very stressful, lets dont make eye contact kind of feeling. The customers in the waiting room were wonderful - the Lynn Layton service emplyees, not so much. Being I live an hour away, I wont be going back. I was very disappointed after such a great buying experience.
Joe Johnson went above and beyond the call of duty.
by Gooseyloosey from DealerRater.com
December 3, 2018
I absolutely love the vehicle I purchased from Landers McLarty with the help of Joe Johnson. He went above and beyond the call of duty to make sure that I was happy and that I had a great experience at this dealership. I really appreciate everything Joe did and all the help he gave and provided to me.
Excellent sales staff and service department. Salesman was very helpful with the overall purchase.
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