John, Rusel, and Joey were all so warm and welcoming in a genuine way. We didn't experience the typical impersonal business like we usually do when purchasing a vehicle. They were humble and friendly and made us feel like we've known them for a long time.
The price was well below book out and they gave us top dollar for our trade-in. All their vehicles on the lot are in pristine condition. This is definitely not your typical big city dealership! The lot is surrounded by large shade trees.
We will always come here first in our future vehicle purchases.
Service agent and experience at dealership was TOP NOTCH!
by LCWilson2016 from DealerRater.com
September 10, 2017
I didn't buy my truck here because I found it at another dealer that had it in the color I wanted but I get it serviced here because it is close to home. I have been twice and the people and the service are excellent and hassle free. Not one negative! My service agent, Alberto was MORE than competent and took care to get my truck service quickly and even replace my battery without questions. I will be back next time and I will buy from here next time also.
We were shopping for a white/leather Toyota Sienna or a white Highlander. After a long day of shopping elsewhere, I called, and they said they had them in stock. When it came time to purchase a vehicle, they did not have a white Sienna available. They offered me a very good price on a silver Sienna. In the end, I did not purchase from them because I had my heart set on a white vehicle, but I will return to them when we go to replace another vehicle in the next 6-12 months.
I highly 100% recommend American auto brokers if you are in search for a vehicle!!!!! Netti....was....OUTSTANDING!!!!!! She went well over and beyond and even more then that to get me into the truck of my DREAMS!!!!! She is the girl you wanna work with, and even through all my questions, what if’s and at times negativity about getting this car(because I had no faith that I was gonna get my dream truck) she stayed 100% positive throughout the whole process and made me feel super comfortable about my decision!! Jackie was amazing as well in helping with the finance process and made ends meet from all over the place to make my dream come true!!!!! She’s a doll for that!! And then Gabby!!!!! Oh she’s so sweet and helpful and gave great advice and made the final deal so smooth and exciting!!!! She was very patient with me let me tell you because I was a nervous wreck throughout this process. This team DEFINITELY is the BEST! Teamwork makes the dream work!!!!! Oh yea...and the break room had super good snacks, the office was clean and all the rest of the staff that I didn’t work face to face with were so very welcoming and nice as well!! And at the end....you get a cool shirt!!!!! Got trucks!
Look No Further, they have a lot of quality trucks
by Eddie Prince from Las Vegas
September 28, 2018
Everyone was great. Building a relationship with their customers, is there model. Go see for yourself, and test drive your dream truck. Ask for melissa Navarro, tell her I sent you... Eddie Prince you won't be disappointed.
I found the truck online, checked reviews and called Melissa Navarro to answer my questions. The entire process was easy and quick, once I decided to fly to San Antonio to test drive and inspect the truck. Melissa was very helpful throughout the entire process which included coordination of Uber to pick me up at the airport when I landed through the final purchase process. Teri in finance was great to deal with as well.
I was shopping for a used diesel truck in good condition, my wife insisted on the King Ranch package. After reading all of the great reviews I decided to call and ask for Melissa Navarro. Melissa answered all of my questions to where I felt comfortable buying a plane ticket to fly in for the test drive, inspect the truck. It was in great condition as described in the ad and in conversation with Melissa. Everyone there was very friendly and it was a quick process to complete all paperwork and drive away in my new truck. I would recommend American Auto Brokers for a used vehicle purchase.
I'm writing this review for everyone to view and recognize the exceptional experience I had purchasing my second vehicle. I went from a BMW 3 series that was giving me constant issues to a 2015 Buick Encore. Dan Turk has been the most generous understanding salesmen, even with my trade in. He provided the best customer service a fearful car buying customer could come across in such a competative industry. There certainly need to be more salesmen like him and will care for you after you drive that large purchase off the lot. Thank you Dan, now a friend and forever a customer!
The General Manager, Maintenance Supervisor & Sale
by DHPjr from Cibolo, TX
November 4, 2016
The sales Manager, Maintenance Manager, along with along with Sales Staff ,represent the best of the best. I was in, selected the vehicle that I had screened on the internet , no haggle as to making a deal, first offer agreed upon necessary engine light repairs taken care of, and I was out, and on my way. Keep up the great work I hope to send customers your way! God Bless!
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