I liked that I was able to get my vehicle serviced without an appointment considering it was a major service performed. Dealer offered a vehicle service menu from which different types of bundled services at set prices can be selected. Pricing was very competitive and did not find the same offer at other dealers.
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
The sales person was very friendly and helpful. They had the car I was looking for, but during the test drive, it developed problems that were not a reflection on the repairs they are responsible for. I would recommend them if I were asked.
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
I was looking for specific features in a Chevy Bolt. They responded very quickly and explained the available discounts clearly. They provided "out the door (OTD)" quotes, which is very helpful so you can compare apples to apples. Unfortunately, they didn't have a car with the add-ons I wanted.
Albert conducted the financials and extended warranty on the purchase of a pre-owned BMW X5 from Westcoast Auto Sales. The car was in excellent condition. We agreed on pricing and terms ahead of my visit. When I arrived, everything was in order and the closing process was quick and easy. No BS. no pressure to add on things (I asked for the warranty). Albert is a car enthusiast and appreciates how other enthusiasts approach the car buying experience. All around a very good experience at Westcoast Auto Sales.
by Richard L Webb Jr from Rancho Santa Margaita, California
January 27, 2018
A great experience. Purchased a new Chevrolet Suburban Premier and it was loaded! Gene at Connell Chevrolet was awesome! Did not need a Sales Manager to close the deal nor a Finance Manager to sign the deal. Gene did it all! We were a Ford family (purchased an Expedition, 2 Edge's and an Escape in the past seven (7) years), but we have now seen the best of GM and will never go back!
Best ever experience yet! My husband and I happened upon OC Autosource on our way out to dinner for my husbands 57th birthday...all the beautiful luxury cars caught his attention. We decided to stop and look around, we were casually greeted by one of the guys, because thats what the atmosphere feels like, like your one of the guys. Tony came and introduced himself, very down to earth and easy going, non pressuring, yet very attentive as he took his time to show us a couple of cars (Bently in comparison to the Ghost). We eventually saw a car we had been wanting for years (2012 CL63 AMG), at the right price with very low milage (awesome deal). I told him I need a little time to make my decision and with no pressure at all he said no problem. Tony held the car for me, which gave me time to do my research.
Whatever we needed Tony took care of it. I was and am still please with my whole process.
I would recommend anyone to shop at OC Autosoure for your next car.
Tony, Louis and the fellas are the Bomb!!
I literally recommended my friends by a volt from your dealership because not only do i love my car (i'm on my second Chevy Volt !) but also becusae of the excellent sevice dept and they are open very early and stay open late at night !
They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
I came looking for a couple of trucks for my business and i found exactly what i was looking for i bought three units for my business i would have almost double the amount if i would have bought new...they allowed me to take the vehicles out to the franchise dealer and some things needed to be fixed so they took care of those little details got me commercial financing and i was pretty much on my way I recommend this dealer no doubt they have a huge inventory you just have to do your own due diligence...
Very happy with our car purchase for our daughter. we found the perfect civic for our daughter on cars.com. The whole process was easy . There was no haggling price at the dealer. We were in and out of office quickly. Thank u guys.
Went here in search of a truck. Was helped out by a wonderful young man who had the truck pulled up front for me when I got there. Took me on a short little test drive and was able to work with me on getting to the payment I was looking for. The paperwork took no time at all compared to some of the other dealerships I had been to. Overall had a great experience here at Fontana Motors and will definitely be back for my next car! Highly recommend this place to anyone that is in the search for nice luxury cars at highly affordable prices!
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