Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
I recently had an accident where my truck was totaled and I was looking at used trucks on car fax. Jason Barnes was great to work with through the entire process. He emailed me and I told him I wanted to test drive a truck I found online. He was very patient and was willing to help any way he could. I actually test drove two trucks and bought the second one.
Jason is a super nice guy and he answered all my questions. I’m not sure who was more excited me or Jason! I will recommend Jason and Bart’s Car Store to anyone who is looking for a truck! Everyone that helped along the way to getting me in my new F150 I thank you very much!!
I went to Bart’s car store a couple weeks ago to get a used truck when I got there they already had the door open for me to walk in. My family and I said down and talk to a dealer named Chris Fish, he was an exellant dealer and made sure I got the truck I wanted within my budget he was very kind and made sure the truck was going to be running for a while so that I had no troubles with it. Thank you Chris! -Alex
Great People. Great Cars. Great Experience. Thanks
by Ben from Columbia City, IN
April 17, 2018
As a Purdue student years ago, I recall admiring the many vehicles on the Southwest Auto lot as I drove down HW24; but it wasn't until now that I finally made it into their parking lot for a vehicle.
We enjoyed our experience with the helpful staff at Southwest Auto Sales. We worked with Vince, but all of the employees were courteous and kind. They worked with us on the price and we were pleased with our purchase experience. Vince was responsive and helpful along the way. Southwest was very flexible with letting us go on a somewhat longer than normal test drive to make it easier on my wife and two young sons. We hope the Southwest Auto team is able to help us when the need would come for another vehicle.
Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
Just bought a used Ford F-250. Very, very smooth transition. I’m not used to this kind ohhf car dealership. They don’t push you into your decision and I appreciate that! 2/12 hour drive from Lafayette Indiana well worth it! I’ll definitely be doing Business with them again for my next vehicle purchase! Thanks so much Corey & Ryan!
Jeremy Owens really made my car buying experience easy. He was professional, honest, he listened and was understanding of all my needs/wants and concerns. When I buy my next car, I will for sure contact Jeremy first.
Just had to take time to rave about the service we have had at Shepherds. We have had routine service, warranty work and now estimates and body work done to our 2014 Chevy truck. Everyone was so friendly and helpful. Made us feel like a customer instead of a problem. And their facilities while you are waiting are awesome. So thankful for such a great dealership so close to home.
Shepherd's is not only a great place to buy a vehicle. They also have an outstanding service department. There is definitely something valuable to buying from a locally family owned business. It's right here in our community and their generosity is impeccable!
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
I had first looked at their available used inventory online before setting up an appointment with Mike McDonald to discuss what options I was looking to have and then test drove one, and found another vehicle at their sister dealership and we drove a vehicle to swap and the vehicle we retrieved is the one I purchased. I did not feel pressured to purchase any other vehicles but what I wanted to afford.
Leon is my number one salesman. He found me the car I wanted and with comfort. I will recommend him to ANYONE who is looking for new or used. LEON, you are amazing!! Thanks to Hari also for the finance help.
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