I have a 2015 Hyundai Santa Fe and have been taking it to Symdom for service for some time now, even receiving a free oil change after meeting criteria. The service staff are always friendly listening to concerns, answering questions. The technicians are professional and thorough and leave truck interior cleaner than when I brought it in. Symdom treats me and my Hyundai as if I purchased it from them.
My son came home from school, some six hours away over the Thanksgiving weekend. Upon his arrival, the brakes were making a horrible sound. I made a quick online appointment, for Friday after Thanksgiving, hoping that the car could truly be looked at on such short notice, and concerned that his trip on Sunday would need to be delayed. I called Wednesday early ans spoke to Jack. He said he would do his best, but they were very booked. Not only did they look at the vehicle, but Steve made sure the vehicle was ready for me on Friday. No small feat considering there schedule, but also with the unexpected amount of work the brakes plus required with such low miles. Symdon Chevrolet is truly a wonderful place. They bent over backwards to see that my son was back on the road Sunday in a safe vehicle. I am very thankful.
It was a great experience. The dealer worked with me in every aspect. He answered all my questions and ask several times if I had anymore questions. I would recommend people to go there. They have good client customer relationships.
I recently purchased a new vehicle from this dealership, I drove 50 miles out of my way because they had the SUV I was looking for, I did most of my research online and set up an appointment. I was greeted by the SUV sitting out front running and warmed up! The salesman took down my DL info and said go take it for a spin. I love it when they have the trust in you to let you drive it without them, I don't need to hear about all the bells and whistles until I actually like the way a vehicle drives. I returned to the dealer and met with the finance dept, not only did they finance me on the spot, I was driving my new SUV home within the hour I drove in. Prompt, courteous, treat you like family and no other dealer was even close to their price. Worth the 50 mile drive each way? MOST DEFINITELY
Bought a truck from Dodgeville Auto for the first time, and we are so glad we went. Eric was a huge help and had us in and out of there within a half hour! Great experience. Highly recommended! Thank you Eric!
We did not buy a Car, but our experience was a good one. We were looking for a cheap used car for our daughter. Buck and Andrew fully disclosed the issues with the car we were looking at and it was much appreciated. It was great to talk with an honest dealer
My new car experience was smooth from beginning to end. Carter helped me, a senior citizen, understand which features would be best for me and which model would suit me well. Definitely will consider going back to Runde’s.
I drive over 40 miles to have my vehicle serviced in Mt Horeb because they bend over backwards to make sure my expectations are met. We were in Utah and I had an issue with my vehicle. We called back and talked to Steve in Mount Horeb and he was able to have our problem fixed under warranty. The dealer in Utah didn???t even bother to check his computer to see if there was a recall. This is the kind of service I always get in Mount Horeb. They are the best !
Runde's service department is always pleasant to work with. They have always been very accommodating. Repairs are done quickly at a reasonable price.
I've also had great experiences when purchasing my vehicles from Runde.
Great service, timely and courteous Car was clean and quality products used
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