I was looking at a different vehicle to feel safe and comfortable on the days when I have a long commute. I have chatted with Mickey about all the things my perfect someday vehicle would have. After I had tested a different car Mickey called to say she had the car I really wanted. So I went to drive that car instead. Mickey had found the car I always wanted but thought would be be the next one. This is a car I will drive for many years. Mickey puts in all her effort for every customer to be sure they love the car and get a great deal. I simply can not say enough positive things about not only my experience but also the experiences that I witnessed my family receive. All top of the line.
I had my car in for repair on Tues. Nov. 13 and needed it back by the next week for holiday travel. Jim Lacey, Collision Center Manager did a thorough job of ordering parts and completing this repair a day early. He explained everything that needed to be done and went through the itemized bill with me. My husband and I were very impressed with the repair job that was done and the friendly customer service that was given to us, during a holiday week. Well Done Jack McNerney Chevrolet Collision Center!
Mickey was just amazing, she made the whole experience as painless and possible for us. She got us into the car we wanted and bent over backwards to get everything done even though it wasn???t easy! I???ll recommend Mickey to every single person looking to buy a vehicle and we will never buy from anyone other than Bridgeland auto & Mickey again! As for the rest of the staff they are great people and so friendly they make you feel right at home! Thank you so much we can???t thank you enough!
I cannot say enough good things about Fox Toyota Subaru and Jamie Parker, the rep that assisted me with purchasing my Subaru. I knew exactly what I was looking for and Jamie understood that. He did not try to sway my decision one way or the other, he answered questions extremely well and knew the ins and outs of the car.
If you are looking for a helping hand as your buying your car, Jamie is your guy. There is no pressure, the customer service is fantastic, was even impressed with the coffee they had.
Highly encourage every car buyer checks out Fox Toyota Subaru.
My son purchased a 2014 Dodge Charger SXT AWD from Drivers Village 9/19/18. We purchased it from Dan in the Used Car facility. I could not have asked for a better purchasing experience. From Andrew Hilt, the internet sales person to Dan the sales associate, down to the financing dept.; they were all great and very helpful. we were very pleased with the vehicle.
No hassle or high pressure sales. Everyone was extremely friendly and helpful. Worked with us to get best monthly payment possible to fit our budget. Ken, our salesman, was very personable and helpful. Adam was great with the financial explanation. A great experience.
I have found this dealership to be a well run, professional organization. My experience involved a cars.com search with a early afternoon trip from a Rochester suburb to Evans to review a specific used car. A natural issue for anyone trading a used car is perceived vs actual value of the car being traded. This was seamless at Evans. My car had come mechanical issues (at 135,000 miles most cars do) and Evans was fair and reasonable when valuing my trade. That allowed me to focus on the late model low mileage certified Chevrolet that brought me to the dealership. I couldn't find anything wrong! Not with the finance (3.09% APR from their banker vs 4.29% my credit union offered); not with the expedited paperwork; nothing. I'm a fussy quality engineer. Evans matched my attention to detail. No question. I will not hesitate to consider Evans in the future. Of course, the new-to-me late model Malibu has been terrific. This is my fourth Malibu (Impala before that). Great car at a great price.
Although I did not visit the showroom or the dealership at all I did communicate with both sales staff and management through e-mail. They were responsive, provided me the information for which I asked, and gave me their bottom-line, out-the-door price. They followed up to ensure I got the best possible attention. I am impressed and would definitely consider buying a truck from them. The reason I didn't give them a perfect score is that I only have limited interaction with them.
Wonderful dealership to do business with! Smart informed sales force.
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