We have worked with Barker in Lexington twice now and each time was a pleasure! They really do make buying a car EASY and stress free!!! We knew what we wanted. They had it, so we got it! Andrew Fjelde was amazing with getting us into our minivan! Communicating with my husband all day so all we had to do was show up and sign the paper work! Nik Backus is the best to work with when it comes to the financing! Excellent customer service, very organized and very helpful! Thank you Barker, we look forward to many future purchases with you!!
Kori is very knowledgeable about the vehicles he sells and is a great technology resource as vehicles continue to become compatible to outside technology devices. He is patient in answering questions and gives you plenty of time to xxxxx all options to make a decision. Buying a vehicle new or used is a big decision, but with Kori's help it can be done with ease! Thank you Kori for a great car buying experience!
Scotty was great! My time was limited and he stepped right help to help in a very efficient manner! He was very accommodating and knowledgeable! I was able to get everything done on my schedule..... thanks for sharing your ???day off??? Scotty!
Had an amazing experience at Ray Skillman Kia--as always. From the salesman to the management team across the board amazing. Did not talk down to me, did not make me feel stupid--as some in the past have. Overall amazing. I have always dealt with Ray Skillman and will always. This is the second Kia i have had. Both have been amazing. Thank you all
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
Tony is a true believer in Subaru cars or else he fooled me. He spent 4 hours with me informing my questions, being patient as I decided, and educating me on my choice....my kind of sales person! This is my 3rd Subaru, starting in l988. I always get more than 250K miles on them before I change. I'm a happy Subaru driver.
This was my first time purchasing a new vehicle and Tony couldn't make the experience any easier! Tony was very friendly, informative and helpful in answering any questions I had. I definitely recommend Cascade Auto to anyone!
My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
by Harry Richard Montgomery from Daytona Beach, Florida
May 7, 2018
Love this dealership, have bought 2 vehicles from them, sevice had always been great
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