Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 30, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Drives like train
by lubasha from Renton, wa
October 7, 2018
Powerful and strong. Safety is 100% in this truck Driving one is best feeling of luxury and safety #1 best truck every Recommendation it for sure.
Jason and Mike worked after hours to get me into a new (2019) Colorado. I appreciate the friendly no complaints can do attitude. Jason also gave me a follow up call a few days later to see if everything was good. Thank you guys! Tim
by Dave from Lagrange wy
October 6, 2018
This truck serves my purpose it is Avery comfortable to drive service department seemed very good and quick at taking care of my trucks needs to run properly
My family has bought at least 5 vehicles from this place over the past 10 years and they've always done good for us. Marcos (the guy we always seem to end up buying a car from), has always been honest and upfront about things regarding the cars, the dearlership policies, and the special offers. He's also very friendly, talking to you like a person and not just a potential sale. The cars we get have always been reliable. Never bought a 'lemon' car from here. The longest lasting was a Seabring that we had for over 10 years, and it would have lasted much longer if it weren't for being in an accident. The shortest lasting one was a '99 Pontiac Grand Am that I had for only two years, but that's because I traded it in for a real nice 08 Taurus which I got from the same place for a great price.
by steely 49 from NW USA
January 2, 2019
First.....and last diesel, as this one will last. 100k now, and drives like new. Tows my rv like a dream. Expensive, but you do get what you pay for. My Silverado 1500 gasser was good, but not for towing in the mountain passes. This beast is built to tow! Keeping everything stock for now.
Stopped in to kyners auto sales inc. and was so impressed with the car I looked at, as well as the way I was treated by the staff, I purchase the car. The car was exactly as it was described, beautiful and phil, my salesman, was excellent. Phil, along with all the other employees I came in contact with, were all very kind, respectful and professional. I highly recommend kyners auto sale inc. the next time you are in the market for a used car.
loved truck until the DEF system started failing!
by Retiree from fort smith, arkansas
December 15, 2018
After 120,000 miles the DEF system started failing, with the cost of this truck GM should correct this flaw which continue to plague many of the customers owning these trucks,
I followed Mike here when he came from another dealership. We clicked like white on rice. He's knowledgeable, kind, KNOWS his cars. Which you might like and warns you which ones to steer clear of. I will always use him as MY "car guy". That's important. You need a car guy. I trust him and that says something.
it was OK
by cbush1885 from tampa fl
October 23, 2018
The most comfortable vehicle I've ever owned, it did not have a lot of creature comfort's, but the interior was designed so well and the seats were so comfortable I could fall asleep in them pretty easily. It was very bad at towing and lacked a lot of power, it was rated for 15,500 pounds and I towed 8,000 pounds, this truck seems like he could barely handle that
Jenn Rowe is a phenomenal service tech and Gary as a service manager. Friendly and thorough. Keeping you up to date with info about your car. And great knowledge
Great for towing
by LSI from Indiana
December 2, 2018
You can’t go wrong with the duramax and Allison combo. I have 3 of these trucks and they work great for us. Maintenance and repairs can be pricey but they are all still going strong with 883k combined miles
The general manager went above and beyond for me. I requested a very specific car type and he found it and for a reasonable price. So grateful. Then went I went to pick up the car the service manager helped go over some special features of the car. Great place and team!
Pound for pound worth every penny!!!
by Jcdunkle from erie
June 3, 2018
Rides great, handles excellent, will take on any job or obstical you put in front of it. Looks great and is very dependable. If you have the diesel it gets great mileage for your hard earned money!
Excellent, responsive service! I had my car in for a routine oil change, and they identified another problem that was covered under the warranty. A great catch, and the work was completed in a timely manner, with a prompt and friendly follow-up call. great job!
GMC Has always met my expectations
by Stone farms from Ft worth, Texas
August 26, 2018
Great truck. Plenty of power to pull my trailers also a great looking truck. The interior is solid. This is the fourth hmm I have owned. Solid truck.
I called Criswell's Service department to schedule a time to bring my truck in for a "check engine" light. Brandon answered and quickly got me a date and time within two days from when I called. Once there, he was very professional and advised he would give me a call with the diagnosis and options. He called that afternoon, and discussed options with no pressure of doing more than I wanted. Which I really appreciated, knowing some other dealers would have, but Brandon and Criswell did not! He and his Service team finished the work that afternoon and I was back in my truck in no time! This team at Criswell, I would recommend to anyone who is looking for the best! Thanks again Brandon and the Criswell Service Team!
Best truck out there.
by Smith2132 from Canton Ohio
October 13, 2018
Best truck. Best motor. The LML motor is a beast. The truck rides great. The interior is awesome. Everything works together great. Best truck that I have bought.
The workers there were so kind and very helpful that I was able to get a car the day I went. Thanks to Kathy I got an amazing car with a great deal.
Great Diesel Truck
by OzzyLMM from San Clemente, CA
September 23, 2018
Very comfortable interior for a HD truck. I have almost 200,000 miles on it (all original) and have never had to do anything more than regular maintenance. Fuel economy is surprisingly high (17/22) and it tows like a dream. The interior plastic panels on the dash are the biggest headache and have cracked. The Duramax is a highly reliable and powerful power plant.
Awesome dealership and customer service. They delivered my brand new 2018 Chevy Silverado all the way to WV and it was 4 hrs away! Highly recommend
Unreliable diesel truck
by Franks2006chevy from LOS ANGELES
December 9, 2018
The 2500 hd gas version is reliable. However the 2500 diesel version is unreliable. My father had a 2014 chevy silverado 2500hd with the duramax engine. It broke down often. He hardly used it for work. Mostly just for weekends to go out . Never pulled ,towed or hauled anything with it. The reason he finally got rid of it was after the fuel system had a problem and it ended up damaging the internal parts of the engine . Factory warranty paid $8k to fix it. Luckily it was still under the 36k miles. So stay away from these duramax engines. The only reliable duramax engines are the ones made in 2006 .
They had my trade in sit in my driveway for 3 weeks and also told me i was getting one warranty and than went and gave me a weaker one at the end. All in all they were ok to deal with. They allowed me to drive the car for a week before purchasing it which was nice. Devin my salesman was pleasant to deal with.
Expensive to repair
by T_Dub from Lehi, UT
January 13, 2019
When it runs right it’s not a bad truck. It’s comfortable on trips and looks good. How ever it is painfully expensive to have repaired. 90% of shop won’t even work on diesels and the ones that do charge a lot.
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