I have been buying cars for a very long time. I have dealt with many stereotypical car guys and I have never met a sales professional like Chris Anderson! Why this guy isn’t in management somewhere I don’t know!
by steely 49 from NW USA
January 2, 2019
First.....and last diesel, as this one will last. 100k now, and drives like new. Tows my rv like a dream. Expensive, but you do get what you pay for. My Silverado 1500 gasser was good, but not for towing in the mountain passes. This beast is built to tow! Keeping everything stock for now.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great for towing
by LSI from Indiana
December 2, 2018
You can’t go wrong with the duramax and Allison combo. I have 3 of these trucks and they work great for us. Maintenance and repairs can be pricey but they are all still going strong with 883k combined miles
We went in for service to one vehicle, an the Service Advisor Jeremy mentions about buying the Silverado, which the Courtesy Vehicle was a Silverado. This Dealership is one of the Best that We have been. You can see the Teamwork, from the Service Advisor suggests, then he calls the Salesman. The process was simple, no pushing.
Unreliable diesel truck
by Franks2006chevy from LOS ANGELES
December 9, 2018
The 2500 hd gas version is reliable. However the 2500 diesel version is unreliable. My father had a 2014 chevy silverado 2500hd with the duramax engine. It broke down often. He hardly used it for work. Mostly just for weekends to go out . Never pulled ,towed or hauled anything with it. The reason he finally got rid of it was after the fuel system had a problem and it ended up damaging the internal parts of the engine . Factory warranty paid $8k to fix it. Luckily it was still under the 36k miles. So stay away from these duramax engines. The only reliable duramax engines are the ones made in 2006 .
Awesome team that did not pressure me into a purchase, worked on my schedule with appraisals for vehicles, outstanding customer experience and overall very personal able. Received a phone call when the perfect truck pulled on the lot right at closing time- brand new and exactly what I wanted. Willing to find a truck for me before this one showed up. Awesome team and I felt like family the entire time! Thank you so much Strosnider - Saundra and Dave are perfect to work with...even if you give them a tough time along the way :) I will always be a return customer for purchase and service!
Has good and bad points
by einstein from Clarence ny
June 7, 2018
The truck is a little under powered. There are some rattles that should not be there. The hook up for the safety chains and receiver for the hitch are a 1 or 2 out of 5. The ride is quite comfortable.
After 120,000 miles the DEF system started failing, with the cost of this truck GM should correct this flaw which continue to plague many of the customers owning these trucks,
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