Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
Our family had now purchased roughly 10 cars from Jim Harper. No one does more to always make us feel comfortable and appreciated. He consistently goes the extra mile to take care of our needs. Could not be happier with Garlyn Shelton, Jim Harper, and Winnie Lewis, who is the best Finance Manager I have ever seen. Buy Garlyn Shelton! Buy from Jim Harper!! You will not regret the choice.
In 12 years we have bought 6 new or used cars in our area. Each time we've shopped @ Hoffpauir (to keep our $ local) and each time we have left the dealership (after conversations over several days) without any reasonable deal and feeling entirely unappreciated.
The service and sales staff always go out of their way to take care of my needs in an efficient and satisfactory way. I can count on them to get me back on the road as quickly as possible, and to feel confident about the services provided. They are always friendly and helpful, and it is a pleasure working with them.
Great service department! This is about the 4th vehicle that I have purchased from you. The staff is always friendly. There is usually a long wait for the service/repairs to be made. It is great to get to get factory repairs completed at no cost. Thanks again.
The service on our 2012 Traverse was handled efficiently and in a professional manner. The ser
The service department advised us that the damage was caused by rodents and that
The repair could possibly be covered by our insurance company. It was and that information saved us hundreds of dollars. We appreciated them working with our insurance agent and getting the repairs done sooner than promised. We were pleasantly surprised and certainly appreciated the quick turn around. Thank you.
Stanley Chevrolet Service Department is very helpful and know what they are doing. I feel great and comfortable with them all. I highly recommend Stanley Chevrolet GMC Buick in Batesville for all your service and sales needs.
Took my Acadia in for service last week and because it needed to stay over night while parts came in the sales department asked me how I have enjoyed my Acadia, I mentioned that our family felt as thou we had out grew it. Next thing I know they loaned me a Suburban that I now call mine!! I love the room and comfort of the ride, my sales person Brandon Roedler was professional in the way he dealt with me and never seemed eager to just "make the sale" they allowed me to test drive the suburban just to make sure. I will have to say I did take the time to compare and even called a few dealers in Austin just to make sure I was getting a fair deal, to my surprise I didn't have to travel to find this bargain like I did last time I bought I drove all the way to Houston to make what I believed to be a fair deal!! I applaud their efforts and have to say the sales manager went out of his way to work with my needs and expectations & the financing was simple with a very good rate!!
The drive to this dealership was well worth it. A salesman quickly met us upon our arrival. We were given plenty of time to examine the vehicle on our own. When it came to make the deal they were honest and upfront. Very refreshing experience.
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