I am beyond amazed at how much Mike and his family worked with me. They spent hours trying to get in a car. I don’t think I’ll ever go anywhere else when I want a new reliable car. Thank you guys so much for all you have done for me.
It's really disappointing to be pressured into maintenance that you don't need and isn't a requirement. Wes wouldn't listen to me and Ken stepped into take care of me. I was happy with Ken - he listened. When I came to pick up the car I had to deal with Wes again. He actually even swore at me, obviously carrying a grudge! I have never been treated so poorly and while the service department isn't all bad - he is a terrible representation of Lithia and should not be allowed to be the contact.
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