by Mark and Susan Perchick from Palm Beach Gardens
May 13, 2018
My wife and I have purchased numerous vehicles over the years. We have bought classic cars, luxury cars, and sports cars. We have dealt with automobile dealers in several states. We recently purchased a 2004 Chevy SSR from Rino's Auto sales. Doug and Roger were knowledgeable, courteous and professional during the entire transaction. This transaction was by far the most enjoyable experience my wife and I have ever had purchasing an automobile. I would recommend Rino's Auto Sales to anyone looking to purchase a quality used vehicle. My wife and I look forward to a long term relationship with this dealer
Susan and Mark Perchick
My wife and I were greeted as soon as we walked in the door. We asked to see Steve Morrison who we have dealt with in the past. We informed Steve that we were looking to buy a 2019 Cadillac XTS. We discussed with him the color and the options that we wanted. He attempted to locate a car matching what we wanted but was unable to locate one in the area. We wound up ordering one from the factory. We took possession of the car 11/30. The color actually looked better on the car in person. Needless to say we are more than happy with the service at Lima Auto Mall
i contacted them thru cars.com, on a weekend , I got a reply with in 12 hours. I called them next business day and set up a day to time to meet. I had a 2 hour drive to get there. when I arrived I was greeted with smiles and a hand shake. Kevin was a true professional. it was worth the 2+ hr. drive.
Ron was a great help. He went the extra mile to help me not have to come back when there were some issues with their finance system (out of their control). It was good experience for my son who went along to see how buying a car works, and a great example of what he should expect.
Great customer service, from start to finish! Found and test drove the vehicle on Monday and picked it up on Saturday. The front drivers side heated seat didn’t work but they ordered the part and fixed it before we picked it up. When I arrived the salesman (Dave) had my vehicle running and warming up!
Came in and talk to Steve as always great experien
by Gary Knisley from Fletcher ohio
March 22, 2018
Had a great experience with Steve as always he always is a professional and would deal with him again glad I made this deal all questions was answered that we ask
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