I VISIT JIMMY JONES ON 9/27 TO GET MY 2015 TOYOTA CAMRY SERVICE. i PAID FOR THE SERVICE BUT THOUGHT IT WAS A LITTLE HIGH FOR AN OIL CHANGE, FLUID CHECK , AND TIRE ROTATED. LATER THAT DAY WHEN I TOOK THE TIME TO EXAMINE THE BILL, I WAS CHARGE FOR A SERVICE THAT WAS NOT NEED OR REQUESTED. I FINALLY GOT IN TOUCH WITH JEREMY, WHO'S OVER THE SERVICE DEPT. HE LISTENED TO MY CONCERN. TOLD ME HE WOULD TAKE CARE OF IT. HE DID TAKE CARE OF ME AND MY ISSUES. I JUST WANTED TO THANK HIM.
Having dealt with another dealership in the past, I cannot express how different Fairey Chevrolet is. There was no hassle, no hustle. Ty made the buying process as easy as it could possibly be. He is very prompt, and had me in and out of the dealership in about 20 minutes. He never attempted to sell me anything but what I wanted. All of the paperwork was completed and only awaited my signature. I would recommend them to anyone looking for a new or used vehicle.
I drove to Fairey Chevrolet from Charleston to look at and ultimately purchase a used truck. The process was painless from start to finish, the price was right, and Ty Merrit and his team were very friendly and easy to deal with. I'm happy overall with my decision and the experience
My first service for my 2017 Ford Edge was fantastic. It was completed in 45 minutes from the time I arrived. Thank you Family Ford Service Dept. Happy New Year!
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