I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
L5P Duramax has no comparisons
by Diezelnut from Mount Vernon, IL
December 2, 2018
I’ve owned Ford and Dodge diesels in the past, nothing compares to the L5P. The truck is comfortable, quiet and has an impressive torque range. Have not had it long enough to gauge mileage, so far it compares to the LML when it was new.
After going to several dealerships I stopped in at Rowe Hyundai and was greeted by Jason Burns. He printed me out some info on the car I wanted, never putting pressure on me to buy right then. He said when I was ready to buy stop back in and he would help me find what I wanted. So forward 3 months later. I went back to see Jason. He got us into my dream car within hours. He was a pleasure to work with. Friendly, kind, took his time to go over everything with much patience. We have purchased many new cars over the years and I would say that this was the best experience buying a new car. He worked with us to get a great price.
Great Diesel Truck
by OzzyLMM from San Clemente, CA
September 23, 2018
Very comfortable interior for a HD truck. I have almost 200,000 miles on it (all original) and have never had to do anything more than regular maintenance. Fuel economy is surprisingly high (17/22) and it tows like a dream. The interior plastic panels on the dash are the biggest headache and have cracked. The Duramax is a highly reliable and powerful power plant.
To start off with... Dean was awesome!! no pressure he was all alone when my wife and I stopped in, and very busy. But he took a second to acknowledge us. We were there about an hour and a half and left with a 2008 Tahoe. Simple, Fast, Easy !!! the way it should be. I would have felt better if Dean let me "beat" him up on the price a little more but I still feel i got a good deal!! LOL. I think it is funny reading the other reviews, because we had just came from Brunswick Ford too (I'll never go back).
by Linda B from Brandon, FL
November 21, 2018
This truck had everything! From working hard to around town, great truck! Very comfortable and great towing. Would recommend the Chevy Silverado 2500HD every day!
My car was recently totaled and I was waiting for a settlement before purchasing my next car. I am an elementary educator and unexpectedly shopping for a car requires time, focus and stamina which I usually save only for the classroom.
I went to several car dealerships leaving with a headache before going to 5 Star. High pressure sales techniques and pushing me off to several different sales experts, managers, liasons just doesnt do it for me.
Dan was a patient, non pushy salesperson. When he said, " I want you to be happy." Five Star and Dan really meant it.
I love my new "used " car. Thank you for your personal customer service.
by steely 49 from NW USA
January 2, 2019
First.....and last diesel, as this one will last. 100k now, and drives like new. Tows my rv like a dream. Expensive, but you do get what you pay for. My Silverado 1500 gasser was good, but not for towing in the mountain passes. This beast is built to tow! Keeping everything stock for now.
Outstanding service, our plow truck had seen it's last mile. We were trying to find a used GMC 2500 HD and in winter, they are hard to find. We were headed out of state the next morning to potentially buy onewe saw online and our salesperson, Bob called that evening before we were to leave. We said we were settled but he volunteered to drive it to us to look at. We Told him our budget needed to be below what they were asking. He made a creative decision without "cheking with his manager" deal was done. No messing around, and we love the truck
Very unreliable truck.
by Animal Man from Frankfort, KY
October 22, 2018
Bought this truck new. It only has 60,000 miles in 7 years. Everything works fine except for the DEF system for the diesel engine. It's been in shop 4 times for DEF sensors and each time cost me around $500 to $900 dollars to get it fixed. I will not drive too far from home because never know when the sensors will break. Never buy another chevrolet diesel.
Just purchased 2013 Silverado . Dan was my salesman I had a great experience there no pressure fair trade in value great prices on low mileage trucks .financing was also great they beat my credit unions interest rate great place thanks
loved truck until the DEF system started failing!
by Retiree from fort smith, arkansas
December 15, 2018
After 120,000 miles the DEF system started failing, with the cost of this truck GM should correct this flaw which continue to plague many of the customers owning these trucks,
Jered was awesome I was from New Hampshire and he went out of his way to make my purchase easy and convenient for me not to have to make another trip back to the dealership. The inventory was top notch with decent prices. I had been searching for a couple of years for exactly what I wanted and I found it. Thank you Five Star
it was OK
by cbush1885 from tampa fl
October 23, 2018
The most comfortable vehicle I've ever owned, it did not have a lot of creature comfort's, but the interior was designed so well and the seats were so comfortable I could fall asleep in them pretty easily. It was very bad at towing and lacked a lot of power, it was rated for 15,500 pounds and I towed 8,000 pounds, this truck seems like he could barely handle that
My husband needed a new truck ,he wanted a reliable vehicle as he had problems in the past. He chose Five Star and so glad we did .The entire process was a great experience from picking out the truck to signing the paperwork .All I can say is you truly won't go wrong with Five Star ...we are now customers for life ....
Best truck out there.
by Smith2132 from Canton Ohio
October 13, 2018
Best truck. Best motor. The LML motor is a beast. The truck rides great. The interior is awesome. Everything works together great. Best truck that I have bought.
Besides the gas mileage being extremely low due to being a gas truck it was worked extremely well for my family. Pulled my camper fully loaded and the bed filled. On long drives was very comfortable not just for me but my passengers also. World but this truck again but might go for the Diesel upgrade.
Stopped in to try out one of their deep dishes while I was on my way to Kalamazoo (I knew I should've made a left in Albuquerque). Anyway, when Bobby slipped me his 5 Lizard I knew this place was legit. Best pie I've had since Barry was a Senator! Thanks Five Star, I'll definitely stop by again if I'm ever in town.
Great for towing
by LSI from Indiana
December 2, 2018
You can’t go wrong with the duramax and Allison combo. I have 3 of these trucks and they work great for us. Maintenance and repairs can be pricey but they are all still going strong with 883k combined miles
James helped me and my mom get into our new cars. Very helpful not only to me but to my mom also, my mom got denied plenty of times to switch cars and she finally got to. Got my car at a price that I was looking for. I recommend going here because you'll definitely have a car within hours and not days or weeks.
Works great pulling our 29' camper
by Jennifer from Beulah mi
November 24, 2018
This truck fits all of our needs. It pulls our camper nicely. We use it to travel around the country. We haven't had any problems with it.
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