I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
Went in for a used suv always hated the so called buying experience. I would rather have a root canal. Not this time, Ben was courteous and had me in and gone without all the run around. I would recommend Whistler to all my friends!!!
I have worked with car dealers in the region for over 30 years both professionally and personally and this is the first place I have EVER concluded a transaction of any kind truly satisfied (especially a service department). They have been outstanding every single time. I WILL make my next vehicle purchase here and have been advising everyone else to do the same.
Me and my wife had a horrible experience at another dealership. So when we went to talk to Larry he made everything so easy and great and didn’t Waste our time. Then Chris in finance did a great job also. We will definitely be buying again from Woodhouse thank you for the two vehicles!
We purchased a vehicle from Tony and were very pleased with the process. Tony was very friendly, respectful and knowledgeable. He made the purchasing process easy and quick! We drove 90 minutes to the dealership and the vehicle we purchased needed some brake service before we could take it. Tony brought the vehicle to us the next day free of charge, which was much appreciated!
Noah came through with our selling deal. He coordinated some service work promised in my deal of my used vehicle purchase. Service dept needs some better human interaction. (mostly in driving up to the doors). Today's keys are a pain. Dealerships should supply 2 sets of keys. Putting a car up for sale should be looked at closer by the techs. My idling issue had to be dealt with after purchase. A bit inconvenient, but Noah gave us a loaner.
Everyone was very tuned on to my needs and extended every kindness I could have expected. A very surprising experience compared to other dealerships I had gone tol
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