I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
Me and my wife had a horrible experience at another dealership. So when we went to talk to Larry he made everything so easy and great and didn’t Waste our time. Then Chris in finance did a great job also. We will definitely be buying again from Woodhouse thank you for the two vehicles!
I found a used work van at this dealership and I’m very happy with the whole process of buying from this dealership. I called and they sent me the application via email. (I live in Dallas) I was approved then I put a disposit on the van. I did not haggle on the price since it was truly a good deal to begin with. Once I got to there dealership I test drive and I was out the door in 30 minutes. Everyone was nice and courteous. Professional and not pushy. They offered all the packages that I could purchase but it was not pushed on me. By far the easiest and most smooth car buying experience I’ve had at any dealership. Would recommend them to anyone and drive from Dallas if I found another vehicle they had I would want to buy. 5 stars for these guys and two thumbs up.
I have been looking for a vehicle for several months now... I have made contact will a few dealerships in order to ask questions & discuss pricein & financing. I have not made a purchase yet... But this dealership has been extremely helpful & informative through out this process. I hope that we can get together soon so that my hunt for a vehicle will be over.
Tricia is competent, smart and can hold the line without aggression or offense. I'm a bit of a grinder, and Tricia got instantly to her best price and held tight with calm, gracious tenacity. I'd definitely do business at Freeway Motors again.
I just wanted to thank the entire team at JP for making my buying experience a memorable one. From the moment I called and talked to Carly about the vehicle, Hector helping me through the process, and the finance team getting me to the payment I wanted, they were all super nice and accommodating to my needs.
We purchased a vehicle from Tony and were very pleased with the process. Tony was very friendly, respectful and knowledgeable. He made the purchasing process easy and quick! We drove 90 minutes to the dealership and the vehicle we purchased needed some brake service before we could take it. Tony brought the vehicle to us the next day free of charge, which was much appreciated!
Noah came through with our selling deal. He coordinated some service work promised in my deal of my used vehicle purchase. Service dept needs some better human interaction. (mostly in driving up to the doors). Today's keys are a pain. Dealerships should supply 2 sets of keys. Putting a car up for sale should be looked at closer by the techs. My idling issue had to be dealt with after purchase. A bit inconvenient, but Noah gave us a loaner.
The representative that worked with me was Michael Butterfield. He was very professional and helped me buy the car I wanted! I searched the entire state for this particular vehicle! I couldn't be more happy with the entire experience! It was worth driving 2 and 1/2 hours to get to Shulta Hyundai!! Thank you again!!
They had a nice used Corvette at a reasonable price and offered me a reasonable trade in allowance on my car. The salesman was friendly and went out of his way to see that I could take delivery that day. When I left something in my old car he sent it to me so that I would not have to make the 2 hr trip back to the dealership.
Very helpful. Staff friendly and polite. Good work. Glad i found them. They are the go to dealership for performance work on GM vehicles.
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