They are great salesmen but don't trust their sweet talk. They make feel you good while buying the car and later on grab every opportunity to cheat you. I don't want you to be in my spot and get treated badly. I won't recommend a dealership who don't care about their customer relationship post sales and these people don't honor their word. You can find many better dealers than these people and better off. I bought a car a few months back. At the time, I am supposed to get two keys. But they could not find the key during sales asked me to come a later day to collect it. I followed them the next day. They could not find the key again and they are also not able to program the key as a person who does that is not available. As I live far away, sales manager clearly said me to get the key when I visit for my first service. When I returned back, they are charging me for getting me a new key and they don't want to honor their word. The reason, the previous sales manager left the dealership and they don't want to honor what their previous manager said. I did show them the proof of chat we had about the key, but they don't care. The new sales manager was rude and He verbally said, "I have to get back to my work" and he is getting aggressive in his voice. He utmost spent 2-3 mins of time while talking to me. He says dealership is not responsible for their previous employee's actions and words. I could two more pages about how they treated me and how professional they are. My only suggestion, forget that this car dealership even exists.
Gavin Harrison did a fine job handling the buying process from start to finish.Was knowledgeable and thorough and answered all questions and concerns promptly I definitely would recommend him to anyone going to purchase a car from Rick Hendrix Chevrolet
I received a text from Davian McEwan and a follow-up phone call quickly. He found the vehicle I was looking for and made discounts where he could to give me the best price. I contacted multiple dealerships across the state and they were $1000 dollars cheaper than very good deals from other dealerships.
When they heard about my family’s situation, they offered to drive the car from Atlanta to Kingsland, GA.
I walked in the dealership at 4:00 and had test driven and purchased by 7:30.
Great place to do business
Rick Hendrick Chevrolet Duluth is by far the best dealership that I e been to an I owe my experience all all to David Simon when I arrived I was a nervous reck but he assured me that everything would be okay an he would take good care of me an that he did I can’t say thank you enough
I got there because my cousin bought her car there and Brandon Robinson was the person who helped her out, she told me not to look for anybody else but him and she was right!
He took the time to help me out through all the process! I can tell he is knowledgeable, knew every detail about my vehicle, was very attentive all the way, if I needed anything, water, coffee. Made the experience definitely much better.
I love my vehicle, he is being following up to make sure everything is well with my vehicle. Brandon, thanks for all the help!
If you go to Rick Hendrick Chevrolet Duluth, you have to ask for Brandon Robinson!
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