by German cars are the best period! from Billings, MT
August 19, 2018
Be very careful trading in a german car because the used car manager ( he came from the Dodge store) doesn't know how to book out a german vehicle at all (appraise) He did this once before to us and he hits the car so way back of actual trade in value it makes me think he doesn't know what he's doing or he just doesn't want the car. Either way I feel bad for this dealership because it cost them a deal. Mike the GM is a great guy just be careful if you trading in a used euro car. Still a good group of guys but need to learn about real german cars.
Hertz had a great selection of SUV vehicles which we were looking for. Kevin helped us check out the right vehicles and gave us sound advice as we evaluated each one. He even got a tape measure so we could measure haul space! And after all that, the price was right! Thanks Kevin.
Chris over in the Nissan building is great to work with. My 1st choice of car did not work out but he found one that fit what I wanted and called me in and I purchased it. Chris is hands down the best and most personable car salesman I've ever worked with. Will be going back in future.
Had a very good car buying experience with sales man, Jon Pinardi. Not pushy. Just answered questions promptly and politely. He even picked me up at home the morning the car was ready (the dealership put snow tires on for us) and drove me to the dealership, which is over an hour away over a mountain pass. He very patiently explained all of the various features and controls of our new Outback, including using the paddle-controlled manual transmission for safely traversing the downhill side of said pass, of which Jon has years of driving experience. Highly recommend Jon. The dealership did try to up-sell me an expensive extended warranty in a little room with door closed, but this only lasted a few minutes and was the only negative to my purchase experience.
These guys right here are the most stellar group of individuals I've ever met. We got stranded out in Jackson hole with a broken front differential, way off the beaten trail. I called Jackson Hole Ford and got in contact with Fred Vatter, the service director at JH Ford. Fred had no reason to help us in our circumstances, yet he decided to call a tow truck for us, help us find a place to stay for the night within walking distance of the shop, and do a diagnosis on our truck free of charge. I've never met people who are so kind-hearted, and willing to help someone who is in a bind. Believe it or not, Jackson Hold Ford restored my faith in humanity - you'd be a fool not to buy a truck from them or get your car serviced by them.
Thank you for your amazing customer service, JH Ford!
Everything was great with this trip especially the "you're not just a number" treatment! They didn't get it washed (which I wasn't even expecting) before I was there to pick it up so they gave me a car wash voucher to make up for it!
Wayne and the crew are friendly and want to help you find what you want for the best deal. NO pressure ever!! Love the tech support...I just swing over there and they answer my questions!! When we were out of town hunting one day l locked the keys in the pickup...NO service for OnStar....Derrick found us somehow and saved us!!! :-)
Great experience this past week with Ben in sales and Kevin in financing. They gave us a great deal on a vehicle and were very transparent with vehicle records and everything we asked regarding the vehicle. They made our long distance transaction (Colorado) smooth and comforting. Very trustworthy group!! If you are looking for a used vehicle I would strongly recommend checking them out.
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