We were on a 4,000 mile trip from Wisconsin to Utah National Parks. My fault I had not looked at oil life and close to your town noted was at 13% and knowing terrain and miles we still needed to drive I became concerned for my engine. Looked online and Mountain Chev came up. Was easy to find and breathed a sigh of relief. Service dept person said booked for the day. My heart sank. We did not have the time to use up a whole day as we were traveling. Would have to stop maybe endless times to get help. The other service advisor spoke up and said he had a opening due to last service appointment finished ahead of time. This young man Randy Corral serves well as someone going out of their way for excellent customer service. We still are so impressed for his empathy and caring for us as people and not just a customer. Makes me love my Chev Equinox even more. My next vehicle will be another Chev Equinox!! Thanks to this customer service. Kudos to this young man!!! Kudos to Chevrolet!!
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