In 12 years we have bought 6 new or used cars in our area. Each time we've shopped @ Hoffpauir (to keep our $ local) and each time we have left the dealership (after conversations over several days) without any reasonable deal and feeling entirely unappreciated.
The service and sales staff always go out of their way to take care of my needs in an efficient and satisfactory way. I can count on them to get me back on the road as quickly as possible, and to feel confident about the services provided. They are always friendly and helpful, and it is a pleasure working with them.
Great service department! This is about the 4th vehicle that I have purchased from you. The staff is always friendly. There is usually a long wait for the service/repairs to be made. It is great to get to get factory repairs completed at no cost. Thanks again.
The service on our 2012 Traverse was handled efficiently and in a professional manner. The ser
The service department advised us that the damage was caused by rodents and that
The repair could possibly be covered by our insurance company. It was and that information saved us hundreds of dollars. We appreciated them working with our insurance agent and getting the repairs done sooner than promised. We were pleasantly surprised and certainly appreciated the quick turn around. Thank you.
Took my Acadia in for service last week and because it needed to stay over night while parts came in the sales department asked me how I have enjoyed my Acadia, I mentioned that our family felt as thou we had out grew it. Next thing I know they loaned me a Suburban that I now call mine!! I love the room and comfort of the ride, my sales person Brandon Roedler was professional in the way he dealt with me and never seemed eager to just "make the sale" they allowed me to test drive the suburban just to make sure. I will have to say I did take the time to compare and even called a few dealers in Austin just to make sure I was getting a fair deal, to my surprise I didn't have to travel to find this bargain like I did last time I bought I drove all the way to Houston to make what I believed to be a fair deal!! I applaud their efforts and have to say the sales manager went out of his way to work with my needs and expectations & the financing was simple with a very good rate!!
Very impressed with the level of proffecinalisim of the sales lady Nicky and also Paige the finance director, both Nicky and Paige went out of their way to accommodate me and my wife.
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