We just bought a truck from Ron at State Street Truck Stop and I cannot begin to tell you what a great experience it was. We live in southern Utah and tried to keep our business local, however our local dealer puts one price online and then when you get in there, they tell you a whole different price “oh that price is if you use a certain finance company that charges 17% interest even if you have a credit score of nearly 800” needless to say it was a terrible experience. That was not the case with State Street, they were completely transparent from the second we got there. When it came to financing, rather than having to wait until the contracts had been printed to see a cost breakdown he showed us right on his computer exactly what we were going to pay, which BTW was the best price we found even looking at private party sellers! This is the 3rd truck we have bought from them and it won’t be the last. We will be recommending them to all our friends and family. Thanks Ron we are totally loving this truck! You guys are great!
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
We were in the market to purchase 2 vehicles. One we knew exactly what we were wanting and had actually found Velocity by looking for that vehicle. We searched around for a few weeks but kept going back to the vehicle that Velocity had listed due to the lower price, lower mileage and overall value. We finally pulled the trigger yesterday and went in to test drive the vehicle. Instantly fell in love and ended up finding another vehicle on their Draper lot for our second purchase. Between Ty, Cory (American Fork location) and Efrain (Draper location), they made the process extremely painless, got us the cars we wanted at a great deal and worked with us on our trades. We walked out with the payments we wanted, the vehicles we wanted and literally no hassle or pressure from anyone. Nothing makes me want to run the other way then being hounded by a salesman instantly and feeling pressured. We felt none of that here with Velocity. We couldn't have been more pleased with the service and quality we received. Thanks again for the great experience. We will be sending friends and family your way.
The folks at Murdock Chevrolet did an amazing job getting me into the vehicle that I wanted they went out of their way and went the extra mile to make sure that all my needs were met. Joey and Garrett did an amazing job they have definitely earned my business
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
Very Painless process. We have bought from them before and it’s easy every time . Straight to the point. You tell them what you want and they tell you what they can do . Not much haggling like everyone else . Always seems so be fair the first go around. 100% recommend.
Bought a new car today and it was the smoothest experience I've ever had doing so. Jake was in communication with me from the time the car was on the truck on its way to the dealership, notified me when it arrived, and was patient with us throughout our test driving the car for over an hour. Then he took care of all the financing while I was at work so all I had to do was show up and sign. If they have the car you want (or can get the car you want), I wouldn't hesitate to give them a chance.
Although I couldn't honestly say it was showroom-ready it was very nice. I was a little bit surprised at how much Armor All was used.
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