Kim (salesperson) helped my husband and I pick the perfect SUV to not only meet our family needs physically, but also financially. Her poise, expertise, patience, & willingness to assist was unbelievable! Kim was definitely God sent. If in search for a new/used vechile, please ask for Kim. You can’t go wrong.
Came in with a leak in the motor/transmission area
by bonnie20 from DealerRater.com
December 2, 2018
They did a great job diagnosing the problem, even showing me it was motor oil not transmission fluid. Called about my warranty, always scheduled me an appointment to come back & reminded me of same. I just hate that they beat around the bush about a loaner vehicle.
Vic Bailey's Internet Sales Mgr, John Carter, was very responsive and easy to work with. He got me all the information I needed and helped me work with their Business Mgr to get the deal put together I needed. He made the whole negotiations and purchase quick a simple since we new exactly what we wanted.
I stopped at Frio Chevrolet in Dilley because I had car problems driving from Laredo back to my home in Austin. They were very friendly, very knowledgeable and quick. I enjoyed their clean, comfortable waiting room and free drinks and snacks. They shortly had me back on the road. I highly recommend them.
I’m very satisfied yet again with Troy Burns who put up with me for another great car buying experience. I went back to Greenway for the simple reason that Troy treated me so well the first time I went for my very first new car ever. This second time was just as much of an enjoyable experience. He knows the cars, knows the options, and knows what things are available to you as a customer. He makes sure you know your car inside and out before you leave. I would gladly direct anyone toward him to get you in your new ride. You won’t be disappointed!
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Seriously, the best car buying experience we have ever had and we have purchased at Mazda in the past. James went above and beyond to get us the car we loved and we cannot thank him enough! He is a very knowledgeable and professional salesman that made the experience enjoyable and efficient. Thank you James!! :)
They worked hard to keep my business, and succeeded. It was a fairly pleasant experience, except it always takes longer than expected - but I think that is just part of it. Enjoyed being able to look over the vehicle inside - as they pulled it in out of the cold. The sales guy, Duane, was pretty straight forward and friendly. The financial guy had music playing while he went over the paper work, which was distracting the to me. He also said ???it???s not my car??? in a somewhat sarcastic manner when we declined additional coverage. Didn???t seem real customer friendly with the paper signing guy, but Duane was good. Just got my new Trax yesterday, and I really like it!
Glen, Adam and Josh were great while addressing my repairs on the 2012 GMC Acadia they all should be commended for there outstanding service. Especially Josh for take very good care of us during the time our car was in for repairs. Thanks for the loaner car during the repairs.Everything was done as promised. Thank to all, Jim and Becky Fox
Excellent customer service from the moment you walk in the dealer till the moment you get approved and the moment you get the call to receive your vehicle. Thank you to Jose for his extravagant service in finding away to get me the vehicle I wanted. In a scale from 1-10 I’ll give a 10+ because of the way your handle the situation and also thanks to the financial team also in helping me get into this vehicle. Thank you very much to the LaSorsa Team for the great service. This dealership has awesome employees. LaSorsa Chevy dealership has a team of sales you can trust and believe in them because they will work with their customers so they can be as happy as I am. God bless the LaSorsa Dealership, God bless all of their employees and God bless Mr.Lasorsa. Once again Jose your an excellent person your are the man bro
I went into this dealer with negative thoughts thinking they were going to be just like other dealerships I’ve visited and try to sell me something I didn’t want but John Ramos and his managers were so good got me what I wanted and at a good price
I was highly impressed with our Sales Consultant Courtney Rondeau! She was very personal, professional, and knew her product well. Thanks to her, we were able to purchase the perfect car. The finance department and Head Managers Ben and Chris fought to get me a great payment. I highly recommend going to see them. LOVE MY NEW HYUNDAI!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This was my first time buying myself a car and I was nervous at first, but once I walked into Danns Discounts in Visalia. Paul helped me through out my whole purchased and I was very satisfied with my new 2017 KIA SORENTO, and I cant thank him much for everything! Thankyou Paul and Bobby¿
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