Everyone in the collision department was wonderful to me Liz helped me out and Everett was very kind to me as well. I am sorry I don't remember the other gentlemen's name but he was very kind as well. I felt like I was treated as a family member and they went above and beyond to help me out. Thank you all for your kindness and my car is beautiful..
I enjoyed my first visit to the 99th avenue Carmax
by Leo from Laveen, Az.
March 2, 2018
I had a wonderful all-around experience at the 99th avenue Carmax in Tolleson. The staff were very cheerful, respectful, and professional, especially my salesperson, Gabby. I found the best car for me. This Carmax is very organised and stress-free. I would highly recommend anyone shopping for a vehicle to visit Carmax.
Service staff very professional and personable. It was clear to see that customer satisfaction was a top priority for all Jones staff I encountered. Quality service completed on my 2012 Fusion. I am a very satisfied customer!
The most patient salesman, Ricardo Glean, that an interested car buyer could possibly encounter. He then showed me and allowed me to drive every car on the lot I found in my price range and above. Finally, I came back to the first one he showed me that he thought then would be perfect for me. I bought it and love my car. Thank you, Ricardo
I bought a Chevy Malibu new from this dealership. At the time there was an indication that the dealer installed window tint had a lifetime warranty. After about 5 years the visibility out the rear windshield started to deteriorate and it became very difficult and a safety issue. When I asked Rick Pool from the service center, he investigated the issue and let me know it would be covered. He also arranged to provide a loaner since we are more than ten miles away. I like working with Rick. He is friendly, easy to work with and is more conscientious and courteous than your typical service advisor. When the time comes it is very likely I will be heading back to this dealership for our next Chevy vehicle purchase. It's not as close as some of the other dealerships but I value the friendly service and trust that they'll take care of issues after a vehicle purchase.
Calvin did a fantastic job providing us with tags exact car we were looking for. He was thorough, knowledgeable, and attentive. Most importantly, he was able to provide a very competitive price. I would recommend the dealership and Calvin.
I had a very good expereince at Freeway Chevy. The Sales person was Danille who showed me everything about the truck. She worked hard to get me in the truck. I could not be more happy and I will recamend this dealer to anyone that is going to buy a truck or car.
I took my 2003 SSR to have some body work on my driver's door.This vehicle is no longer made since 2006. MNGR. Brain and his crew managed to find a door and matched the custom color to a T. They also fix my retractable hard top at my request after many others siad they couldn't. I was so impressed that I took my 2013 MB CLS to get repainted,# awesome.
I drove in at 8:30am to have my transmission flushed as well as differential maintenance, which they said would be about 2.5 hours. I went to get some breakfast and when I returned the maintenance was already completed-- timely professional service.
The dealership got me an appointment within a few days of booking. Diagnosed quickly. Finished quickly. Got a fair bill. Service advisor was good at communication as well. Would for sure return for my Chevy work.
Keith, my salesman,was friendly, helpful and professional through the whole purchasing process. He made me feel like he was on my side. When a few problems popped up, he made sure that they were all resolved to my satisfaction.
I was here for an oil change while on a long road trip--I was promised that my email wasn't going to be bombarded with email from you guys--well they lied! This is like the 4th or 5th email to review you.
The lot is nice with good inventory--your CRM needs adjusting to not constantly be bothering a customer that lives 1800 miles away and likely wont be back.
Please make sure this is the last contact to review your business or they will turn to very unhappy.
Great experience as always. Service was great and Juan was very pleasant to work with.
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