We let Jamie know what we needed and she got it for us. Easy as that. She knows everything about her vehicles and she had no trouble getting us the financing we wanted. We spent hours at another dealership and got no where close to the deal we got from Jamie at Demontrond! We are so pleased with our buying experience!
Great Experience ! Sales man John Marquez was so friendly answered every question I has text me several times to give me updates ! Great is a great run down on car history ! Manger was very friendly explained all our financing details to the word made sure we understood everything . Will for sure be back to see them for our next auto purchase
Everyone at this dealership went above and beyond to make sure I was taken care of. It is pretty impressive with the owner of the dealership greets you and thanks you for your friendship and for your business.
The folks and John Roley are awesome and made the whole car buying experience different than I've ever had. John Roley himself made a pointed effort to chase us down and humbly thank us for purchasing a vehicle with them as we headed outside to get in our new Suburban. That was a first. It took months but our sales person stuck with us and was able to wait until the right deal worked out for us. He made it all happen in a couple of hours and had us in and out without a hassle. I would highly recommend anyone to this dealership.
Eric Altwegg was ready with all of my needs prior to my appointment. was very courteous and kind and took care of all my needs and questions. All paper work was completed in a timely manner and well explained.
Piles is fantastic to deal with. Betty Morris was an amazing saleswoman. Everything from trading in to purchasing was fast and easy. Our last 3 vehicles have been purchased at Piles. No reason to go anywhere else when the customer service is so outstanding.
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
We purchased a used Mitsubishi Mirage for our daughter. The process was the easiest I have ever been through buying a car. We had some issues with insurance which caused us to have to redo all of the paperwork later in the day. They were willing to help us out with this issue and it was amazing. I definitely will return when in need of my next vehicle!
Lucas was the salesman who helped my husband and I with our purchase. We had a great experience. Lucas and the staff made it happend for us and we are very grateful. Definitely I will recommend Andreww Chevrolet and Lucas to family and friends! Thank you guys!
I'd been to University Ford North about two years ago when shopping for a new car. At that time I ended up deciding on a new non-Ford model which I still currently drive.
Lately I've been looking for a used car to add to the family as we now have 2 kids driving. I'd had a positive, low-pressure experience two years ago so decided to return when I saw they had a number of used Ford Fusion. I was greeted by David Harrington and with minimal hassle took two of my target cars out for test drives.
I hadn't fully made up my mind to purchase a Fusion and David was politely persistent during my purchase process, arranging for an additional test drive for my wife while I continued looking around. University Ford North was accommodating -- pleasant and easy to work with, especially compared to other dealers. Once I made up my mind to purchase, the time needed to close the deal was minimal and the process hassle-free.
My experience was very good when choosing Route 23 Honda. Although my favorite service person, Poppy, is no longer there I still find it pleasant. The only problem I had is it seems they just don't have enough help at the "busy" times - morning and evening and Saturdays. Everyone there is polite and knowledgeable but you could tell they are stressed. I like the sales dept and also the service. I have no further complaints and would continue using them.
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