Jim Ellis and his team did a awesome job, helping us get the vehicle and financing , they even made a special trip to out home to finish things up ! I greatly appreciated that ! Would recommend them to anyone !
Jim Ellis Chevrolet is a straight-forward dealership. There were no gimmicks and no games played as is common at many other dealerships. They didn't waste my time and were prompt and courteous at getting back to me on the phone with a quote. I was met with friendly and courteous staff at the door who guided me through the process to test drive and purchase my new pickup. I will definitely be back for future purchases.
Overall, I had a good experience with this dealership. Brandon was awesome. He had a lot of patience and worked hard to get as close as he could to being where I stood in making a deal. Although I was not able to get the exact deal I was looking for going into the dealership, I walked away with the vehicle I wanted and am very happy.
I did not purchase my car from the dealership, but their Service Dept has done all service on my car. Very easy to schedule online and they are very prompt on servicing my car. The entire staff is kind and courteous, and they take the time to explain my options and address all concerns.
I came in for a factory recall and oil change, I was in and out within an hour. Riverside Cadillac gives superior customer service in a timely manner every time.
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