Al was my salesman. I had trouble getting a loan because of my credit but he worked really hard to take care of it for me. He made me feel very comfortable - never pressured, never rushed! Then he really took his time showing me all the details of the car to make sure I was comfortable driving it away. He made me feel like a family member!
Yesterday, I got a car from Bergey???s Chevrolet for the 3rd consecutive time. After working with Matthew Cerefice on the previous two, I went straight to him for the third. Each transaction was unique, but this one was complicated and dragged out more than a week. Matt handled it excellently and was great at staying in touch with me throughout. When we finally got to the signing stage, it went quickly, without a hitch. I used Bergey???s service for my previous 2 vehicles and will continue to do so for my 3rd. This is a family-run dealership that evidently supports work/life balance for its employees, and employs good people. I highly recommend supporting it by shopping there for a car.
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
Jake Levine was our sales person and he was nothing short of AMAZING!!!! From the minute we arrived to the dealership (which was 6:30pm on a Friday) to the minute we left (9:30pm) we never felt rushed or like we were keeping him there after hours. He was extremely courteous, knowledgeable, personable & fun. I was unsure of what I wanted to buy but in no-time I was seeing the car I ended up buying just after telling him what we were looking for. I am truly amazed by the service we received from him & Jon in Finanace. I still am blown away that I walked into a dealership not sure of what I was going to get, traded 2 cars, set up financing, paperwork complete & out the door in 3 hours. That has NEVER happened before. I even went back the next morning to bring our 2nd car we were trading in and he answered a few questions and showed us some things inside the care; rather than blow us off because he already sold us a car. He even offered up his cell that I can text him with questions. I have NEVER had this amazing service anywhere else. Give him a big raise because he totally deserves it. Thank you!!!!
Chris was the first person we met with upon entering the dealership. He was attentive and friendly, never pushy about anything like most other dealerships are. We first took a test drive and Chris pointed out all the features of the vehicle. We then built the car out online to try and get a rough idea for what the price would be for all the features I wanted. Originally, I was planning to get the LT and Bryan went so far as to find an exact match for the vehicle I wanted that he was ready to bring a car in from Michigan to get it to us. Furthermore, the first price that was given to us was well under what we were expecting, enough so that we asked them to give us a price on the Premier trim and the price that came back on that is what we're expecting the LT to be after we went through some negotiating. Brendan came to introduce himself early in the process and was helpful in explaining the warranties and drew everything out on paper for us. Upon signing all the paperwork, we met with Eric who helped us handle everything with the insurance company. Would recommend these guys for getting a good deal on a car, will write another review upon my first service trip there.
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