Well you get lots of help when you're looking to buy...get car home find things that don't work, contact your salesman by phone and email get no response. you would think that they would make sure everything was working before they put the car on the lot
What a great place to get a car. They really have great people working there. They are so friendly and helpful and the place was so clean. They really take pride in their work. Plus Tommy Boston stay late to help make sure we were comfortable with the new car. He will always have our business.
Denny and everyone at Freeland were friendly and helpful. Communication was straightforward and the entire experience was frictionless. I would definitely recommend Denny and the dealership to anyone in the market for a new or used car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.
Attentive, helpful, positive car buying experience
by OM123 from DealerRater.com
November 25, 2018
I was looking for a Subaru and found the perfect one here at Freeland and when I called to talk pricing, Tommy Poston helped me over the phone and then later that day when I was able to get out there. He was attentive to my requests for my car and answered all my questions. He even let me take the car for two days to give it a whirl. Obviously I loved it because it???s now mine. So go see Tommy at Freeland for a great experience.
This was the most pleasant car buying experience I have ever had. Tom Poston was extremely pleasant and easy to work with. I really felt like we were working together, which is different than anything I???ve experienced before. Will be going back there from now on and so will my family! Thanks Tom!!
This was my first car buying experience, on my own. I was quite apprehensive, as I had heard horror stories about people being pressured to buy what they really didn't want by pushy salesmen. Ben Auert was friendly, professional, and patient. He took his time and made sure that I understand every part of the car buying process. At no time did I feel pressured or bullied. Ben even took the time to help me get the bluetooth/UVO app set up in my car. I now have a my first new car, a 2019 Kia Soul, and I couldn't be more pleased! Thank you Ben and Universal Kia!!!
Everything and everyone at this dealership was awesome, I never felt like I was being pressured or forced to make a decision. They were very patient with me, and even when I got back to the finance department there were no tricks up their sleeve???s or hidden costs, perfect car buying experience definitely going to be my first stop next time I need a vehicle
Very well laid out showroom, as well as good variety of vehicles. While shopping there my wife text me that a Sportage we had looked at the day before had been reduced to the price we offered. I purchased my vehicle elsewhere.
Josh was easy to work with and doing a 3 car deal is not easy! He took the time to make sure all 3 vehicles I was purchasing were what would be best for my family. So far I’m pleased with this dealership!
Best experience ever in purchasing a vehicle. Everyone we delt with went out of their way to help us with the purchasing experience. Our salesperson Melody was absolutely the best! Highly recommend this dealership if you???re looking for a car.
The purchase process went very well and the sales part was better than average. They were fast, efficient, if not extremely professional. I appreciated not being there for 4 hours.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.