CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
by Bobp from Tampa, Florida
December 25, 2018
I'm confused about all these 4 and 5 star ratings, are we reviewing the same vehicle? The sonic is one word, poor, in warranty, reliability, fit and finish.
Awesome experience. Drove over 200 miles to get there, and it was worth every minute - from emailing with questions, to making an offer. I called and talked with Stephen. Very knowledgeable, tech savy about all the features and systems, and was a straight shooter. I sent pictures of my vehicle and negotiated everything over the phone. Showed up at the dealership and signed my paperwork and was out the door in about an hour. Leon was great too. Smooth transition through all the paperwork. Really like this dealership.
Great little car
by Kalli from Hayti
December 29, 2018
I have a 2017 Chevy Sonic Premium with Turbo.
This car has pep. I would suggest getting a turbo no matter your needs as it will help you negotiate traffic. This car has comfortable seating as my Acadia which I downgraded from. It has heated seats and steering wheel, the steering wheel doesn't seem to get very warm but I hardly use it. I hate keyless start but that's kind of standard anymore. I've left my car running a few times when I get out of it on accident. I was looking at an Impala Premier but couldn't find a price I could afford and have trouble driving "big" vehicles hence my downgrading from an Acadia
I haven't had the Sonic in the shop yet. I bought it used with 46,000 miles and have put about 10,000 on it. It's a comfy car and my husband who is 5"11 even agrees that is comfortable. It is a tight car no doubt. It is slightly loud but I'm used to it with other vehicles.
It's a very fun car to drive. It has a huge trunk and fold down the seats for more room.
The ride is a little bumpy due to the low profile tires, I would like to get some different thicker tires for a more cushioned ride but other than that I wouldn't change much.
This car meets all my needs, fit, style, comfort, rear backup and anti collision. My husband is 250 lbs and the seat is a little small for him, but it's my car and it fits me well and I'm under 200 pounds. I love the car every day more and more.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Newest car I've owned
by Barbara from Sharon
December 10, 2018
So far it has met my needs, it is loaded with a lot of bells and whistles, something I am not used to, but so far I love it.
I bought a 2014 Sonic in June 2018, with 39,000km it now has 47,000km.
6 months of purchasing car the transmission gave out! I had the car towed into the car dealership yesterday so tomorrow being Monday their service dept will open and I’m waiting to hear what they have to say. I believe it’s still under warranty but that’s not the point the point is i babies that car never drove it hard and the transmission goes???? Yea not impressed whatsoever be the last one I purchase!!
Couldn't have been more pleased with the entire process of buying our new Traverse. I would highly recommend this dealership and all the folks involved in our purchasing process ~ best "customer service" ever, and that's very hard to find these days!!
by TypicalMom7 from Atlanta, GA
December 24, 2018
I wasn't in the market for this car, but i ended up test driving it and fell in love. It's small but very comfy for my 3 person family. 2015 ltz can be driven automatic or manual, easy to maneuver, loads of features like remote start and heated seats.
Went in for an oil change on my vehicle. While waiting for the service to be completed; I walked around the new pickup truck lot. I like a particular Colorado pickup truck. Dan Nelson was the salesman that I worked with on the purchasing the truck. He listened to my concerns and helped me worked thru several issues. We did arrive at a price that I could accept and I purchased the truck that same day.
The people were quite friendly towards me. That Chevy dealership was on of the larger ones I have seen and the facility was in great shape.
by Lyne from Carlisle
December 28, 2018
Perfect for singles, travelers but not comfy for hours long. Amazing on gas, good for teenagers as well! I travel a lot in this car and it cost me almost oth if!
We have purchased 3 automobiles from Terry Labonte since 2010. We have purchased the Oil change packages for every single oil change to all three, UP UNTIL THIS ONE, service that is. The last package deal ran out when we had it last serviced. i don't know if it made a difference for not having the package, but one thing we really enjoyed was the complimentary interior cleaning/vacuuming. It was not cleaned this time. Is this a service, only performed, if you have the service package? Having said that, it is always a pleasant experience having service performed at TLC.
NOT A RELIABLE CAR
by NO MORE CHEVY from Cary
November 20, 2018
Purchased Brand New. Since Day 1 have had Engine Trouble. Plastic Gear shift cracked. Had To Replace Radiator After 1 year. Not Covered
I just purchased a 2019 Tahoe and couldn't be happier with my new SUV. Joel Adams made the entire car buying experience easy and completely seamless. He was very helpful throughout the entire process. I will buy all my future vehicles from Terry Labonte Chevrolet.
Stylish interior with a myriad of functions
by Iamthewalrus from Bellingham
October 8, 2018
This car meets all of my needs. The backup camera comes in handy and there are no big blind spots. The touch screen display and phone projection option make it seem like an even newer car.
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