The dealership got me an appointment within a few days of booking. Diagnosed quickly. Finished quickly. Got a fair bill. Service advisor was good at communication as well. Would for sure return for my Chevy work.
Llegue pregunte por Cesar me recibió y me atendió muy bien. Me llevo un criterio muy bueno de el y del gerente porque lograron lo que nadie pudo lograr que yo tuviera mi auto nuevo en ningún otro lado me atendieron como el y el gerente son dos trabajadores marxnifico y con muchas experiencias estoy muy satisfecha
I came in for an oil change but also wanted to have the tires checked. Nick was the Service Representative that assisted me - I'd never seen him before and I've been coming to this dealership for many years. About twenty minutes later, Nick advised me that the oil change as well as other inspections and services were completed. He also advised me that my tires were wearing on the insides and that a four wheel alignment was needed to correct the issue. I was so impressed at how well he explained, in detail what the problem was. Normally I wouldn't have accepted this advice, but I was convinced that he knew what he was talking about, and asked him to proceed with the repair. In addition to thoroughly knowing his job, Nick was exceptionally professional. I was so impressed, I made a point to tell the General Manager of my experience before I left. Thank you and great job Nick!
I like the fact that Mid-Illini stocks quality cars that are in demand. They allowed me to take my prospective car to a local mechanic to have it looked over. I appreciate the honest upfront discussion on price and the care that they had for me as a customer and balance that with their needs to make money on the vehicle.
Lucas was the salesman who helped my husband and I with our purchase. We had a great experience. Lucas and the staff made it happend for us and we are very grateful. Definitely I will recommend Andreww Chevrolet and Lucas to family and friends! Thank you guys!
I recently purchased a 2017 Lincoln MKX from Jake Marshky at Rick Ridings and received superb service. The vehicle perfectly fit my family's needs and Jake was wonderful to work with. I would definitely recommend this dealership.
I bought a van from Rick Ridings and could not be more happy. Dan Dressen was the sales associate I bought the vehicle off of and he was great. Answered any questions I had and was down to earth which makes buying a car so much easier. If your ever up in the air about where to purchase your next vehicle from I would totally recommend Rick Ridings in Monticello and ask for Dan Dressen you will not be sorry. I will be a forever customer!
Just completed our third vehicle transaction with Toni DuBois - she worked hard to find just the right vehicle for us each time. She is pleasant, knowledgeable and extremely hard working. Highly recommend Toni and the Kring dealership.
Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
I had an excellent journey throughout the purchase of my new Jeep Compass. I had the opportunity to work with Robin through email and texting to seal the deal. She was great to work with. She was not working the only day I could make the 2 hour trip, so she handed off all the documents of the deal to another salesperson, Jason. Upon arrival at the facility, Jason met me before I could get to the building. He was also great. The finance guy was also wonderful to work with. Sorry, I can't remember your name. He was certainly a live wire. Keep me in conversation the whole time. I was in and on the road within 2 hours. Great deal.
Went to just look and test drive the Volkswagen Atlas. Fell in love with the way it drove. We couldn't ask for a better salesman Rob Ibarra. He was not pushy, explained everything and worked with us till we had a deal. Hopefully sending you another deal in a few weeks.
Great shop and service facility. Your staff is very knowledgeable and courteous always attending to the needs of the customer. The service center is always clean and and very well equipped to handle any problem that may need to be addressed. My service advisor Kevin, always keeps me up to speed on any requested service and always advises me when additionL problems with my vechile are encountered and offers recommendations as needed if repairs or failure of components are necessary. I feel very comfortable with the service I have received at Vaden at Pooler.
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