I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
On my way from Fort Smith to close a deal on new Toyota. Just happened to see an ad for FOWLER TOYOTA, and that’s not where I was headed.... took 60 seconds and called, asked for Sales Manager! Boom... meet RYON LONG... he convinced me to stop at his dealership first. We did!!! DAY & NIGHT difference.... Very Aggressive pricing, fair trade value, but the staff.... now it feels like family... they didn’t have the color I wanted... they went to a different city and got it. Glenn is a good salesman!!
The GM, is out on the floor visiting customers.. Jim Patch, this man is great! Surrounded himself with a Excellent team! They are Very Very customer experience motivated... Sean Walsh, Finance Manager great communicator , worked hard to get best finance rates!!
I give them Five Stars because theirs not an option for Six!! Bill Fowler should be very proud of this company!!
I’m ready to buy another...(-:
I had a very positive experience with this salesman
by Sal from DealerRater.com
December 5, 2018
I was shopping for a Jeep Liberty to tow behind my RV. Explained this necessity as absolutely the reason I was there to buy a Jeep Liberty they had in their dealership. The salesman that I worked with went the extra step for me and contacted two different Jeep service departments to make sure to this vehicle could be flat towed. With no extra equipment needed.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
VERY QUICK AND FRIENDLY GOT ME IN AND OUT WITHOUT AN APPOINTMENT
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