Great experience at Carmax at Mid Rivers in St. Louis. We were looking for a low mileage 2014 Toyota RAV4 and we found the SUV we wanted on the lot. In total it was the fastest we have been in and out of a dealership after buying the SUV.
So Robert (myself) did an amazing job picking out the right vehicle for me! With the quick and easy process of purchasing a car I will be referring everyone I know! I love my infinity and cannot wait to buy a bunch of cars off of ROBERT! Thank you Jim Butler Chevrolet!
Brett Vaughn is the finance man! My salesman Dale Riley was amazing! He kept in touch every step of the process, and made sure I was good to go all the way until I drove off. Brett got me in and out and was very pleasant. As many dealerships make this a long process, purchasing my vehicle truly was stress free. They were very knowledgeable, and the facility was beautiful. Everyone was friendly. Thank you again Lou Fusz!
I was looking at buying a 2014 Toyota Corolla and Willie was the 1st person I talked to at the dealership. There was absolutely no pressure from the start of the conversation to even buy the vehicle. Before we even talked about anything sales wise he recommended that I take a look at the car and test drive it before anything to make sure it was everything I wanted. Even during the test drive, we didn't talk about buying the car, it was just a normal conversion. After test driving the vehicle I needed to think about it and even then Willie never tried to keep me at the dealership to try and buy the car. He followed up with me a few days later to see how everything was going and even put the car on hold for me so no one else would take it/buy it.
I ended up not buying the vehicle this time, after thinking about it for a few days. The customer service I received and the atmosphere that, i'd have to say Willie created, was Fantastic and would highly recommend asking for him if you are looking for a car.
I couldn't be more satisfied with the service I received, and will be going back to him towards the end of the year to then purchase a vehicle.
Upfront and honest salesman. Very friendly and knows the business. Very knowledgeable and very straight forward.
They will sell you the car you want, not the car with the most commission or the car that maxes out your budget. Knows the credit industry and answers all your questions
Scheduled for routine oil change and on way to dealership engine light came on. Service center scheduled that service and arranged free rental car. All was finished next morning without any problem.
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