We had a great experience at Kuni Chevrolet from the beginning to the end. Jerod Horch professionally and honestly guided us through our purchase helping us locate the vehicle we were interested I. We are very grateful for his help and will certainly recommend Jerod to others. Thank you so much, Jerod!
Found the car I wanted on cars.com at the price I wanted and sent a message to the dealer. A sales person contacted me that day, I headed over after work and drove home in my new car that night. No haggling, no hassles and there was never any pressure. Chopper was my sales person and he was polite, professional and went the extra mile driving behind me to my house to get the pink slip and the extra key for my trade in.
My only advice would be to remodel the sales office to make it more inviting and comfortable for customers.
As I was browsing cars today on cars.com, I saw one that I was interested at Elm Ford. I noticed it said the dealer was available to chat, and I was able to directly connect with the Elm Ford dealership. I was greeted by salesman JC Clark in a live chat. I found him to be very knowledgeable and friendly, and he quickly answered all my questions with no pressure whatsoever. I am not quite in the market to buy a vehicle, and I am still gathering information, but when I do it will definitely be from JC at Elm Ford.
I drive the extra 50 miles to take my vehicle to John L Sullivan because i know they will take care of my car like its their own. They pay attention to detail while other surrounding dealership rather pay attention to Turnover. John L Sullivan treats all their customers like family and have always made things right. They are my go-to for purchase and service. Thank you for always treating Me like family!!!
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