The most impressive thing about the whole process was that they listened to me and tailored a deal to my unique needs. Bill Z was great for addressing my questions about the car and T.J. walked me through the whole process, once we agreed to terms. I would definitely come back.
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
Chris Burnett, was a great salesman man I told him I wanted the green 2019 equinox. We had our test drive. He didnt try to sell me anything else or try to talk me out of it. He walked me through the whole car buying process. After all the paper work was done. He helped me put my child's car seat in and we did a walk through the car and set up my OnStar. I was very please with my purchase and with all of chris's help. Thank you to chris Burnett and everyone at Chapman Chevrolet in Philadelphia. I will be back in the future for another car.
As my first time purchasing a vehicle from a dealership, it went very smoothly. The whole process only took about and hour. Pam helped me out a lot with picking out a car and making sure I was getting the most for my money. Charles was very helpful when filling out the paperwork and offering extended warranties and such. Very friendly and helpful staff!
My husband and I have been using John's route 13 Auto Sales for many years now. John and his team always go the extra mile to find their customers exactly what they're looking for. The team at John's are very honest, courteous and reliable. Once again we are very pleased with the vehicle we just purchased. We would like to thank everyone at John's for the wonderful job and we are looking forward to returning there in years to come. Thanks again!!! If you're looking for a used car make sure you start at John's.
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