The staff are very friendly and helpful. Great customer service. They fixed the problem with my car and even helped me fix a nick on my windshield.
I love this car!
by Butterfly02 from Easley, SC
November 28, 2018
This is a much bigger vehicle that what I previously owned. It’s surprisingly very easy to drive and not as intimidating as I thought it would be. I’m 5’1’ so having the adjustable gas and brake petals is a great feature!
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
by Steve from Moncton nb
December 2, 2018
So far so good since comfort...smooth and great size room fir everyone ...have signal lights left burn 2 times since and same place other than that run good
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Drives nice but 3rd row seat is uncomfortable
by Dewittmom from Watford city
December 13, 2018
One of few on the market to fit my family of 8. Pretty reliable and drives great. I like the interior with the leather seats. The vents keep the whole car at a comfortable temperature. Third row seat is not very comfortable though.
George is the man! He made the entire process as smooth and enjoyable as I’ve ever had! Sid explained everything to a T. They are some of the best people any person could hope to work with. Thanks so much for our Accord. Our daughter is sooo happy guys!carlos
by chas from Albion, mi
October 12, 2018
The best value ever! Versatile, stylish, driveable. We have purchase/leased 8 vehicles in the past 12 years and find the value of the Suburban to far exceed our expectations...looking to lease a Tahoe
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Great Family Vehicle!
by Eblankenship from Lindsay, OK
September 25, 2018
We love our suburban! We have work vehicles we drive during the week, but when we go anywhere as a family, it is our only choice! Love the room and the ride.
The gas pedal is a little laggy, but I knew that going in. Let's face it, if you're driving a truck that big you don't need to be driving 7000 miles an hour. The interior is sweet enough that you really don't want to be in a hurry anyway. I have the Premier and the interior, seats and ride is amazing and built for long road trips. The seats are extra wide which is really nice so you have room to move around. (I'm short and small but my husband is 6'3 and 210 and we were both comfortable) The gas mileage was another concern but we just took it on a road trip about 5 hours away and only had to gas up to come home. We drove it daily on the trip also. I'm super happy with the car!!
SIDE NOTE- Do NOT use the online dealer Vroom. I will never buy another car from them. If I didn't like this vehicle so much and go thru absolute hell to finally get it, get all the issues fixed that they didn't disclose, and the paperwork, I would have returned it due to their horrible service.
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