Jason Cruz worked extremely efficiently yo have my car repaired. Jack, the Service Manager, is honest and knowledgeable.
Great Vehicle and Reliable!
by Gowler15 from O'Fallon
September 11, 2018
The Chevy Suburban has everything we wanted in a vehicle. I use to drive a BMW and have been in various luxury cars and big trucks, this car has ride and interior of luxury and the ability to perform as a big truck. The ride is smooth, seats very comfortable (great leather), technology up to date and user friendly, and quiet.
Jenn is the best ever! Ladies please buy your car from here if your looking for someone with honesty and integrity. I truly felt like she cared about me as a person and not just a client. I am a customer forever as long as Jenn is there. She sets the standard!
My involvement with Donovan and Bauer came after my daughter had totaled my Durango while I was out of town.
After scouring through the Internet, we located the vehicle that fit my wants and needs at Donovan and Bauer.
My wife went out to Titusville to look at the vehicle and spoke with Michael and he did everything in his power to keep us both informed even talking to me on my wife's cell as he showed the Durango to her and sent me the fact Sheet and additional pictures.
Unfortunately the car sold the next day prior to my ability to place a deposit on the vehicle.
I had called and left a message and sent a text but had not heard anything, come to find out they had actually called our home phone number rather than the cell which is why I had not received their apology message that was left until my wife returned home that evening.
Overall I would certainly give them another look provided they have what I'm looking for and in the in the market. They did a great job and and was even more helpful with things while I was out of town
Horrible navigation system.
by Hatfield46 from Florida
August 18, 2018
Great performer. Hate smart phone dependent navigation system. Too many issues, starting with..do u own smart phone, is it unlimited data, do u care if phone overheats, etc!!!!!!
Anthony “AJ” Jenkins sold me my new Jeep Cherokee. He was very mindful of what I was needing and the budget that I needed to stay within. He definitely went above and beyond. If you’re looking for a new car, I strongly recommend giving AJ a call!
Roomiest and most comfortable car I’ve ever owned.
by Bucsfan from Winston-Salem, NC
October 10, 2018
This car meets my needs as a member of a large family. It’s rugged, and roomy enough to take anywhere. I love it! Best car buy I’ve made!
Very comfortable environment , friendly and awesome from the showroom to the lot , All the vehicals are in mint condition , it's my family's third experience with David B and it's not gonna be the last . 10/10 experience,😊
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
My 1st brand new car 😍
by Samantha from Moorhead, mn
December 18, 2018
We were in the market to upgrade our 08suburban and beardmore had one heck of a deal for their 2018 suburban LT. it had everything I wanted and needed. From leather seats to bucket seats in the 2nd row to rear entertainment system. Then all the extras it had. The heated steering wheel and heated seats for 1st and 2nd row, remote start and WiFi. You name it it probably has it.
Went to Paul Masse Chevrolet to road test a 2019 Equinox. The sales person Paul Dragich was very friendly and detailed all of the option packages available. He was a very low pressure guy and treated us like we were royalty. Paul went through all the details on each feature of the vehicle, very very knowledgeable. We purchased the Equinox that we test drove. We will absolutely be back to this dealership To see Paul when we are looking at another car. We are also interested in the new Chevy Blazer when it becomes available and are on a call list to test drive one. Besides, he???s a Red Sox fan!
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
Was looking for a new Buick Encore for my wife and searched around the Metro Milwaukee Area to no avail. Searched the internet and found just the perfect car up at Plach, 90 miles away. Started the buying process by phone and was amazed at how easy they made it. The price was great, and they kept finding more programs that saved us even more on the final price. The drive up and back was definitely worth it! The staff was extremely knowledgeable and personable. I would (and have) recommend them to anyone and will go back to them when we are in the market for another vehicle.
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
JC is by far the most honest and helpful salesman I have ever had the pleasure of working with. I have been with Eich Motor for over 40 years and on my fourth car with this company. The whole staff all still work hard to be a small town, trustworthy company. JC is that and much more. He returns all texts, emails and phone calls in a timely fashion. He speaks the truth and is incredibly helpful. I know I can contact him in two weeks, two months or in two years from now, he will do all he can to answer my questions and make sure I am happy with my new fabulous Golf Alltrack. He's a good man with a big heart...AND on the test drive he let me FULLY explore the extreme maneuverability of the car. He's just the best.
Big Time Cruiser and Hauler
by Oberst fishing and hunting from St Louis
October 2, 2018
Haven't had this Suburban long, but already can tell I made a good choice. Fit and finish are top notch, and so far I'm totally surprised by the mileage; over 20 overall and almost 26 on one 25 mile segment. Haven't run it long distance at 75 mph so can't report on that; however, the fact it shift to V4 mode often has to help. I'd be happy if I got over 20 on trips. Traded a Traverse to get more room and towing capacity and there is no doubt this Suburban will deliver. Interior room is outstanding, and towing will obviously be a huge improvement. Not a real qualified review at only 1,000 miles, but so far all indications are that I made the right choice. Will take this fishing and hunting a lot, and will sleep in the back. I can see I'll be more comfortable than ever.
The service department always delivers ahead of schedule and complete.
Love it so far!!
by K.Ragsdale from Roanoke, Tx
December 17, 2018
This is my 3rd suburban and they just keep making them better and better. The reclining middle seats are great for traveling. Plenty of leg room between all three rows, extra headroom for those tall family members.
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
Plenty of Room
by Papa18 from St. Louis
December 24, 2018
Still getting use to some of it features. Like the TV screens for the kids. The sound system is nice and the radio is excellent. The ride is nice and with 18 grand kids it allows us to hall a lot of kids around.
This is the best car buying experience ever. I have bought many, many cars over the years and each time, I came away feeling like I got taken advantage of. I feel that Doug Smith Auto does have the best prices around. And from experience when we have used their repair shop, they are honest.
Todd Rust does a fantastic Job! Always keeps me informed upfront as to repairs and cost as well as time frame for completion. Everyone I have dealt with at Karl Tyler goes above and beyond! The multi-point inspections as well as a nice clean vehicle are a welcome bonus. I would recommend them to anyone, and have for vehicle purchase and product support
Most reliable SUV
by Ruth from Columbia, SC
August 15, 2018
It is durable and equipped with majority of the essentials you need and want in a vehicle. Interior is neatly designed and durable leather. Updated features for safety.
Always an excellent experience when I stop by this dealership. On this trip I was getting a routine service and a recall taken care of. They had a big barbecue and welcomed everyone who came in to join. It was delicious and fun to visit with my fellow Chevy friends!
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