Brent Edwards was amazing. It was my daughters first car purchase on her own. He made her feel calm and relaxed and took her seriously. We had negative experiences at other dealerships. BUT. He was so patient and worked with us so well. He made the experience so exciting and easy. Thank you to everyone at Hendrick for the wonderful car buying experience!!
My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
I first purchased a used vehicle from Jason at Benchmark in July 2016. Jason was mindful of our time and he lets us explore the vehicles with absolutely no pressure. The paperwork was easy with no garbage clause like the spot delivery scams some dealerships use. At that time we did look over the Rams but, while impressed, we were not ready to covert from Silveradoes. Then the new 2019's came out. We went t5o Benchmark first but Jason was not there so we jsut browsed but they did not have what we were looking for that day. We visited every dealership from Meridian MS to Anniston, Al and up into Tennessee and down to Montgomery looking for that special one. Most dealerships I was not impressed with. We are old school and like to see what we are buying. Most of the sales people knew nothing they had on their lot. They didn't even know what came on the Ram Rebels - I was told that you could not get 4 corner air suspension or Panoramic Sunroof on the Rebels. I honestly can not remember any of their names because they simply did not make a lasting impression. We decided again to visit Benchmark and asked for Jason - I remembered his name because he was one of the few that seemed to always know what was going on and made that lasting impression. He came out, seemed happy to see us and was able to answer our way too many questions. He did not have to go and look up what was on the lot because he knew what they had. He pointed me right to my new Ram with the suspension, e torque and sunroof I wanted. Simple when a salesperson knows they product. AND he got us to purchase our first RAM! Goodbye Silverado... Again, negotiation was fast with paperwork a breeze. And we were in and out in record time. Benchmark and Jason are a winning combination...
I was greeted as soon as I got to the dealer, everyone was very friendly, it was really great customer service. I also got a really good deal on my vehicle. Im very glad I came here. Thank you to everyone who made buying my car a piece of cake.
I received the best service and experience for my new vehicle purchase. Jessie was an absolute pleasure to work with and went above and beyond to make sure I had everything I wanted and more in my vehicle. He was very knowledgeable of the vehicle I wanted and everyone in the dealership was so courteous and friendly while I waited for my vehicle. Even the car detail team was extremely helpful with making sure my vehicle was cleaned properly. The finance manager, Kate, was very helpful with paperwork and explaining the financing options I was receiving. Overall, I had the best experience and I am so thankful for the entire team at Hendricks???s Chevrolet!
Great management team and Kim in finance was more than courteous. My salesman, Roger, could not seem to follow through on keeping his word. He was to follow up with me again on 1 last issue. Of course I haven't heard from him since.
Wendell greeted me when I pulled up to the dealership and was helpful throughout. He kept me updated throughout the process and expedited several steps to ensure that my time at the dealership was kept to a minimum. He took the extra time to help get my onstar/mychevrolet app/bluetooth setup and showed me a lot of features on the truck. He was friendly and worked well with his colleague, George Campbell, who was also very knowledgeable and helpful. They also detailed the truck prior to my taking ownership. I would recommend Wendell and the Edwards team to anyone looking for a Chevrolet (new or used).
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