Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
I was looking for a used vehicle and I was refereed to Stephen Stanley and he took the time to listen to what I wanted and gave me options and helped me get into the vehicle I wanted!!! Finance manager was super friendly as well!! I'd definitely recommend anyone to purchase their next vehicle there!!
I want to say thank you for making my trip for my oil change so easy. In previous years at other dealerships I was always pushed to purchase additional items including clips they broke off my vehicle. I would sit for hours to pay for service that had been promised with purchase of the vehicle only to walk away feeling as if I had just been ripped off. I was so pleased with the service call last week. I called the day before and was told to come on in. It took so little time that I didn't get settled into the lounge. They explained everything and made me feel like a VIP. No attempts to upsell and everything was perfect. thank you for treating me with respect.
No high pressure. Treated like family. Answered all concerns. Got exactly what I wanted. Went above and beyond to find what I wanted. Gave me a fantastic deal. Well worth the drive from Arkansas to Tulsa.
We came to Jim Glover expecting to be laughed out of the showroom but to our delight we left with our new beautiful 2019 Chevy Cruise. So happy with Dolon Ward and the other awesome staff at Jim Glover of Tulsa
Buying our new vehicle was completely our decision. We never felt pressured by any employee. The process was quick and simple. The entire staff, from first contact to last, was very helpful in helping us find the exact vehicle we wanted and explain all the details along the way. They all carefully listened to our needs and succeeded in helping us find the best deal possible. We will definitely be back when we need to buy our next vehicle!
I just recently bought a new to my family 2015 Chevy Silverado from Calli; she was great to get us a wonderful deal! It first started due to our 2007 Chevy Tahoe that was put in their Service department due to some much needed maintenance. Brandon the Service Advisor was very helpful and went above and beyond any requests or conserns that my wife and I had. Whenever we decided to trade in the Tahoe we expected it to be a lengthy process however it was not it was a very quick process with very notible communication from all departments from the service department all the way to the financial department. My wife and I had our 19 month old son in the new car showroom with all the new Camaros and Corvettes! He was walking around the showroom looking at the new performance vehicles and wow what a site! Buying from Mark Allen Chevrolet was it a great experience! This dealership is very family friendly! I would highly recommend it! Not only did I receive a great experience buying the truck but whenever I went to pick up the truck with my father-in-law we met the owner (Mark) personally it???s nice to have an owner that is on site.
Aaron greated us with a smile and hand shake. He showed us a Chevy cruise that was very nice low miles, reasonable in price. When we asked him to look at something a little bigger no hesitation. Aaron gave my husband and I many opportunities to speak alone. We purchased the Ford Explorer. So far very satisfied with the vehicle and experience at Mark Alen Chevrolet. Thank you Aaron
This was the best experience and easiest experience I???ve ever had with buying a car. The person that I worked with over the Internet was actually the person that helped me when I got to the lot so that was not the initial bait and switch. Before I came onto their lot I researched all the other vehicles with my specifications in my price range and they had indeed picked out the best one of the bunch. They even let me do a little bit of haggling to make Me feel like I was a part of the deal but I can easily say that both sides walked away or should I say drove away a winner in this case.
It was a pleasure purchasing a vehicle from JHC. They did everything they could to get me exactly what I wanted and they got me through the paperwork quickly. Jake my salesman was awesome and other staff members worked as a team when needed to get my sometimes difficult requests met. Expectations exceeded! I would recommend this team anytime.
We bought our Encore here, got a great deal and came back for service because we got the first 2 oil changes free. We will never go anywhere else. Everyone is genuinely friendly and we love the sales people and service department.
Wesley was amazing in helping and helped so much more than I could imagine! Customer service was great not just from Wesley but all of the staff! Definitely will get our next car here as well!
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