I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
Jaleel Khan is the best. Setvice is perfect!! The service department is excellent and the product, the tires are great. The staff is professional , the waiting area is beautiful, as is the cafe . All is a great experience. I would definitely return to this dealership because of the professional received received through Jaleel. When I???m ready for another Mercedes I will definitely return to this dealership and continue to work with Jaleel. He is a most valued employee. I have always been satisfied ,as well , with the service department.
Ben Pugliesi did a terrific job handling my 2017 Sierra truck purchase. I was an out of state buyer and Ben handled every aspect of the transaction. He worked very well with my lender who had pre-approved me. When I arrived at the dealership my truck was parked out front, fully serviced, gas tank full, and clean as a whistle. Ben showed me many of the features that would make my 400 mile drive home comfortable. After a 30 minute inspection and test drive we completed the paperwork without any surprises and I left very happy.
My wife and I have been looking for a third vehicle that can accommodate 8 people for several weeks. We found a used vehicle in our price range on the Kelly Blue Book site being sold at Ferman Chevrolet in Tampa, We called to make sure the vehicle was available and we stopped for a look. Brandon Christensen had the vehicle ready for viewing and was knowledgeable of the make and model. After looking over the vehicle we made an offer and with very little back and forth we came to a finalized deal. This is my 12th vehicle I have purchased in my lifetime and I can say this was the easiest car transaction I have ever made. Brandon did a great job and I would definitely recommend him to a friend interested in buying a car.
I purchased my 2019 Colorado at Ferman Chevrolet and had a pleasant experience. I was not pressured into anything and I feel like I got a fair deal. I highly recommend this dealership for your Chevy purchase.
Rivard's personnel are always friendly, courteous, professional, knowledgeable and efficient. It's why I continue to drive almost an hour from my home to have perform the service I need.
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