The unity of the managers and staff is excellent I needed extra help with my car and Richard and David the managers explained in detail what needed to be done. Joan in the Service Dept. did an excellent job in getting my car repaired. Thank you Thank you. Thank you. Mamastrong
I recently purchased a 2018 Diesel Chevrolet Equinox from Parkway Chevrolet. My salesman, Brandon Sinegal, was excellent in providing me all the information I needed to make the process go smoothly and be a pleasurable experience. The professionalism of this dealership from start to finish was awesome.
Overall service was great. However your loaner car policies need to be reevaluated. They are so not customer friendly, sufficient, or convenient. I struggle to understand how I can notify you 24 hours in advance if my car breaks down umexpectantly.
Our second truck in 2 years from Parkway, new to this year was their slogan 90 minutes or less. I came in with my 2016 1/2 ton LTZ trade in at 7:30pm on Saturday and was in our new 2500 Duramax getting an ice cream cone at Dairy Queen before 9pm. We got fair value for the trade in, an excellent percentage rate, and a amazing deal on the new truck. Would definitely recommend Jeremy (sales) and Spencer (Finance) to anyone looking.
I was welcomed with a sincere friendly smile by Dillon. He was genuinely friendly and helpful. He explained the service provided and suggested additional service needed. He also gave me a timeframe in which the service would be completed. I inquired about complimentary beverages. He explained that coffee was available and he could have a fresh pot made if asked. He thanked me for my time and invited me back again. I was very pleased with the service experience and Dillon was Awesome 👏🏾 ??
Amid the selection of dealerships across houston, superior Subaru was the fourth I had visited. Upon arriving late in the evening they responded to me quickly and professionally. They rapidly pulled up the deal they had been putting together for me and shook my hand as a satisfied new owner of an amazing Subaru. Thank you the the entire team over at Superior Subaru. I highly recommend selecting them.
Mr. Isaac Aguilar was very courteous also professional. Issac answered every question I had about my purchase .He provided excellent service. He got me in n out ,no waiting around for hours,that was a plus . I been to other places where it feels like you spend the whole day there, not with Issac I'm definitely going back to him for my next purchase.
I would recommend Parkway to all my friends. I started my shopping online and Melissa was so helpful and professional, once I got to the dealership she greeted me and made me feel special, even had a name tag on the vehicle with my name! The entire process made it so easy to purchase, this dealership is top notch! Thank you to everyone involved in my purchase.
Derek and his team were outstanding. They got my job done(oil change and fluids flushed)in a short time. Derek gave me a ballpark price and he backed the invoice down to match his quote(impressive!).
I will be back to Derek and Mike for my next issue.
By the way, I'm at 253,000 miles.
Found the truck I wanted online and contacted the internet sales staff online (Joey Smith). Joey was quick to respond and set up a convenient time for me to come by and see the truck. We agreed on a price and the rest went smooth from there. The finance person was not pushy and got me a rate/terms I was happy with. I would definitely buy another vehicle at Lone Star.
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