Our salesman was Chase what a fantastic experience I have bought from them before and not been disappointed would highly recommend this dealership. Found exactly the car we were looking for and at a great price the whole experience was easy and pleasurable.
The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.
Saw a used vehicle I'd been looking for on their Internet ad, read the carfax report then called to confirm availability and had it checked out..... was assisted in shuttle to dealership, completed the paperwork quickly ( they are pretty busy there ) and was on the road. Nice dealership.
I purchased a 2015 Chevrolet Silverado, and Tony Garver and Stacey were amazing to me. They worked with me to give the the best price and lowest interest rate on the truck I truly wanted! Hands down best experience ever!
Recently bought a used car and it surprisingly was a great experience. The salesperson was friendly and honest. However, my car did not have a place for my front license plate. The service department did an excellent job. It was a quick and easy fix. Would definitely buy another vehicle from this dealership.
We drove 2.5 Hrs to checkout the certified Chevy Traverse . The staff quickly got us the keys and we did a test drive .There was no haggling with numbers . They were straight forward on our trade in and had us heading home in our new SUV in no time. It was our fastest and easiest car buying experience !
Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
Consistent excellence in customer service and repair. Coughlin takes care of our cars, and us. I greatly appreciate the loaner car process, and the shuttle so I don't have to miss or be late to work due to repairs. Thank you!
I came in to have my Equinox serviced. The waiting area is pleasant, well-lit, and has a television and a variety of reading material. The service department had my car in the back about 30 minutes and did a fine job as usual.
I am a 43 year old female, this is by far the best customer service department for a car dealership I have ever been in. Paul does a GREAT job.
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